Ukraine's #1 job service
Kelechi
Customer support representative
- Considering positions:
- Customer support representative, Customer service manager, Customer success specialist, Sales manager, Sales representative, Sales Executive
- Age:
- 23 years
- City of residence:
- Kyiv
- Ready to work:
- Remote
Contact information
The job seeker has provided: Phone numberEmailMessenger
Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.
You can get this candidate's contact information from https://www.work.ua/resumes/20621005/
Uploaded file
Quick view
version
This resume is posted as a file. The quick view option may be worse than the original resume.
Anyanwu Kelechi
Sales and Customer Service
[open contact info ](look above in the "contact info" section) [open contact info ](look above in the "contact info" section) Number 5/9 Oba Street, Asata Enugu State
2003-08-30 Male @K3llyderek
Profile
Customer care professional with a background in Medical Laboratory Science, bringing a unique combination
of scientific precision, problem-solving, and people-management skills. Experienced in leading customer
service operations, handling escalations, improving service processes, and ensuring client satisfaction. Known
for strong communication, attention to detail, and the ability to work effectively across healthcare and service
driven environments.
Professional Experience
B2B Sales Manager (Cold Calls), Supplax Inc. 2025 – 2026
Conducted 200+ outbound cold calls daily to qualify leads, generated sales
• Remote
opportunities, and built a consistent sales pipeline.
Managed and updated CRM records, ensuring accurate tracking of customer
•
interactions, lead status, and follow-up activities.
Engaged prospective clients through phone, email, and messaging platforms,
•
effectively presenting products and overcoming objections.
Scheduled qualified appointments for the sales team while consistently meeting
•
daily activity targets and contributing to team sales goals.
CUSTOMER CARE MANAGER, Eastern Valley Services Ltd. 2024 – 2025
Managed and trained customer care representatives to maintain high service
• Enugu, Nigeria
standards and performance
Monitored customer feedback and satisfaction metrics to identify service gaps
•
and improvement areas
Sales Operations & Customer Care Lead, PrimeLink Solutions Ltd. 2023 – 2024
Led the sales operations and customer care teams, ensuring smooth coordination
• New Brunswick,
between client acquisition and service delivery Canada
Supervised sales tasks and tracked progress to meet targets
•
Certificates
Bachelors of Medical Laboratory Science, University of Nigeria, Enugu Campus 2019 – 2025
Enugu, Nigeria
Skills
Customer Relationship Management Team Leadership & Staff Training
Proficient in Microsoft Word, Excel Time Management & Organization
Active Listening & Empathy Effective Communication Skills
Languages
English
Sales and Customer Service
[
2003-08-30 Male @K3llyderek
Profile
Customer care professional with a background in Medical Laboratory Science, bringing a unique combination
of scientific precision, problem-solving, and people-management skills. Experienced in leading customer
service operations, handling escalations, improving service processes, and ensuring client satisfaction. Known
for strong communication, attention to detail, and the ability to work effectively across healthcare and service
driven environments.
Professional Experience
B2B Sales Manager (Cold Calls), Supplax Inc. 2025 – 2026
Conducted 200+ outbound cold calls daily to qualify leads, generated sales
• Remote
opportunities, and built a consistent sales pipeline.
Managed and updated CRM records, ensuring accurate tracking of customer
•
interactions, lead status, and follow-up activities.
Engaged prospective clients through phone, email, and messaging platforms,
•
effectively presenting products and overcoming objections.
Scheduled qualified appointments for the sales team while consistently meeting
•
daily activity targets and contributing to team sales goals.
CUSTOMER CARE MANAGER, Eastern Valley Services Ltd. 2024 – 2025
Managed and trained customer care representatives to maintain high service
• Enugu, Nigeria
standards and performance
Monitored customer feedback and satisfaction metrics to identify service gaps
•
and improvement areas
Sales Operations & Customer Care Lead, PrimeLink Solutions Ltd. 2023 – 2024
Led the sales operations and customer care teams, ensuring smooth coordination
• New Brunswick,
between client acquisition and service delivery Canada
Supervised sales tasks and tracked progress to meet targets
•
Certificates
Bachelors of Medical Laboratory Science, University of Nigeria, Enugu Campus 2019 – 2025
Enugu, Nigeria
Skills
Customer Relationship Management Team Leadership & Staff Training
Proficient in Microsoft Word, Excel Time Management & Organization
Active Listening & Empathy Effective Communication Skills
Languages
English
Similar candidates
-
Customer support representative
30000 UAH, Remote, Zhytomyr -
Customer support specialist
Remote -
Customer support representative
40000 UAH, Remote -
Customer support specialist
Remote -
Customer support representative
Remote -
Customer support representative
Remote
Compare your requirements and salary with other companies' jobs:
The candidate's resume is posted at https://www.work.ua/resumes/20621005/