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Alex
Sales representative
- Considering positions:
- Sales representative, Sales manager, Customer service manager, Customer support representative
- Age:
- 18 years
- City of residence:
- Kyiv
- Ready to work:
- Remote
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You can get this candidate's contact information from https://www.work.ua/resumes/20679718/
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Okorie, Alex Awom Chibuikem
Sales and Customer service
[open contact info ](look above in the "contact info" section) [open contact info ](look above in the "contact info" section) Diamond Estate, New market, Enugu state
2008-05-14 Male t.me/Alexawom
Profile
Customer care professional with a background in Mass Communication, bringing strong communication,
interpersonal, and problem-solving skills to customer service operations. Experienced in managing customer
interactions, handling escalations, resolving complaints, and improving service delivery to enhance client
satisfaction. Skilled in effective verbal and written communication, audience engagement, and relationship
management, with the ability to communicate clearly, adapt to diverse customer needs, and maintain positive
client relationships across service-driven environments.
Professional Experience
Professional Experience
Sales Operations & Customer Care Lead, PrimeLink Solutions Ltd. 2024 – 2025
Coordinated sales operations and customer service activities to ensure smooth
• Lagos, Nigeria
client acquisition and service delivery.
Supervised daily sales activities, tracked performance, and supported the
•
achievement of team targets.
Maintained positive client relationships, addressed customer concerns, and
•
contributed to improved customer retention.
Customer Care Manager, Supplax Inc. 2025 – 2026
Managed and supported customer care representatives to maintain high service
• Remote
standards and improve customer satisfaction.
Monitored customer feedback, resolved escalated complaints, and identified
•
opportunities to improve service delivery.
Communicated with customers professionally, ensuring timely responses and
•
effective resolution of inquiries.
Skills
Customer Relationship Management Team
Leadership & Staff Training Proficient in Microsoft
Word, Excel Time Management & Organization
Active Listening & Empathy Effective
Communication Skills
Languages
English Language
Certificates
Bachelors of Mass Communication, Miva Open University Enugu, Nigeria
Sales and Customer service
[
2008-05-14 Male t.me/Alexawom
Profile
Customer care professional with a background in Mass Communication, bringing strong communication,
interpersonal, and problem-solving skills to customer service operations. Experienced in managing customer
interactions, handling escalations, resolving complaints, and improving service delivery to enhance client
satisfaction. Skilled in effective verbal and written communication, audience engagement, and relationship
management, with the ability to communicate clearly, adapt to diverse customer needs, and maintain positive
client relationships across service-driven environments.
Professional Experience
Professional Experience
Sales Operations & Customer Care Lead, PrimeLink Solutions Ltd. 2024 – 2025
Coordinated sales operations and customer service activities to ensure smooth
• Lagos, Nigeria
client acquisition and service delivery.
Supervised daily sales activities, tracked performance, and supported the
•
achievement of team targets.
Maintained positive client relationships, addressed customer concerns, and
•
contributed to improved customer retention.
Customer Care Manager, Supplax Inc. 2025 – 2026
Managed and supported customer care representatives to maintain high service
• Remote
standards and improve customer satisfaction.
Monitored customer feedback, resolved escalated complaints, and identified
•
opportunities to improve service delivery.
Communicated with customers professionally, ensuring timely responses and
•
effective resolution of inquiries.
Skills
Customer Relationship Management Team
Leadership & Staff Training Proficient in Microsoft
Word, Excel Time Management & Organization
Active Listening & Empathy Effective
Communication Skills
Languages
English Language
Certificates
Bachelors of Mass Communication, Miva Open University Enugu, Nigeria
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The candidate's resume is posted at https://www.work.ua/resumes/20679718/