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Катерина
Technical support specialist
- Age:
- 20 years
- City of residence:
- Mykolaiv
- Ready to work:
- Remote
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Kateryna EXPERIENCE
Kolesnykova IT Support & Troubleshooting Assistant (Pet-projects
/ Freelance)
Junior / Trainee •Remote Troubleshooting: Providing remote technical
assistance to users via AnyDesk and TeamViewer,
Technical Support diagnosing hardware and software malfunctions.
Specialist •OS & Software Management: Installing, configuring,
and updating operating systems, drivers, and office
[open contact info ](look above in the "contact info" section) software (MS Office, corporate tools).
•Network Setup: Configuring local networks,
[open contact info ](look above in the "contact info" section) troubleshooting connection issues, setting up routers
t.me/wnntrr and basic network protocols.
User Assistance: Helping users resolve day-to-day
Mykolaiv, Ukraine (Remote)
•
technical issues, explaining software functionalities,
10.10.2006 and maintaining documentation.
LANGUAGES
EDUCATION
Ukrainian: Native
Systems Analysis
English: B2 (Upper-Intermediate) Admiral Makarov National University of Shipbuilding
2026 – Present | Mykolaiv, Ukraine
Swedish: Beginner
Software Engineering (Junior Specialist)
Mykolaiv Polytechnic College
2022 – 2026 | Mykolaiv, Ukraine
SKILLS
Operating Systems: Windows 10/11, Windows Server
Networking & Protocols: TCP/IP, DNS, DHCP, SSH
Troubleshooting & Tools: Remote Desktop Tools
(AnyDesk, TeamViewer), Jira, Git (Basic)
Services & Admin: Active Directory, Virtualization
(VirtualBox)
Kolesnykova IT Support & Troubleshooting Assistant (Pet-projects
/ Freelance)
Junior / Trainee •Remote Troubleshooting: Providing remote technical
assistance to users via AnyDesk and TeamViewer,
Technical Support diagnosing hardware and software malfunctions.
Specialist •OS & Software Management: Installing, configuring,
and updating operating systems, drivers, and office
[
•Network Setup: Configuring local networks,
[
t.me/wnntrr and basic network protocols.
User Assistance: Helping users resolve day-to-day
Mykolaiv, Ukraine (Remote)
•
technical issues, explaining software functionalities,
10.10.2006 and maintaining documentation.
LANGUAGES
EDUCATION
Ukrainian: Native
Systems Analysis
English: B2 (Upper-Intermediate) Admiral Makarov National University of Shipbuilding
2026 – Present | Mykolaiv, Ukraine
Swedish: Beginner
Software Engineering (Junior Specialist)
Mykolaiv Polytechnic College
2022 – 2026 | Mykolaiv, Ukraine
SKILLS
Operating Systems: Windows 10/11, Windows Server
Networking & Protocols: TCP/IP, DNS, DHCP, SSH
Troubleshooting & Tools: Remote Desktop Tools
(AnyDesk, TeamViewer), Jira, Git (Basic)
Services & Admin: Active Directory, Virtualization
(VirtualBox)
More resumes of this candidate
Remote
Kateryna Kolesnykova Mykolaiv, Ukraine Intern QA Engineer Systems Analysis student with a Software Engineering college background Skills and hands-on experience in web development. Solid foundation...
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The candidate's resume is posted at https://www.work.ua/resumes/20712598/