Денис

Denys Zub
Technical Business Analyst
[open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | LinkedIn

SUMMARY
Technical Business Analyst with 2+ years of experience in B2B SaaS and ERP integrations at Advantive. I
gathered business requirements, wrote functional specifications and user stories, mapped data and took
ERP-CRM integrations to go-live for clients in the US, Australia and New Zealand.
Worked with Microsoft Dynamics 365 Business Central, Oracle NetSuite, SAP Business One, SAP HANA,
MYOB, Acumatica, Pronto and Jiwa. I write SQL and test REST APIs in Postman myself, so I can validate data
and endpoints before development starts. English C1.

SKILLS
● Business analysis: requirements gathering, requirements elicitation, stakeholder interviews, functional
specifications, user stories, acceptance criteria, use cases, gap analysis, data mapping, process
modelling (BPMN, UML), UAT
● Technical: SQL, REST API, JSON, XML, Postman, ERP integration, CRM, Python, Git
● Delivery: Agile, Scrum, Kanban, estimation, change management, stakeholder management
● Tools: Jira, Confluence, Notion, Wrike, Figma, Miro, Salesforce, Google Sheets

WORK EXPERIENCE
Project Manager (Business Analysis & Integrations)
Advantive, Opmetrix B2B CRM | May 2026 - Present
● Gathered business requirements from clients and account managers for ERP integrations and
customisations, and documented them as functional specifications and user stories with acceptance
criteria
● Created data mapping documents between Opmetrix and Business Central, MYOB, Acumatica, Pronto,
Cin7, Greentree and NetSuite: customers, products, price lists, sales orders, inventory
● Troubleshot ERP REST API issues during a Business Central environment migration: non-working
pricing, discount and item dimension endpoints, Azure Entra ID permissions
● Led the Opmetrix ABM ERP integration for an industrial products distributor (60 hours), from
requirements to go-live
● Planned UAT and cutover with clients in Australia and New Zealand, managed change requests and
budgets
● Built an integration support knowledge base from scratch based on recorded sessions with senior
engineers
Technical Project Manager
Advantive, Pepperi B2B CRM | Oct 2024 - Nov 2025
● Designed ERP integration solutions for US and EU clients, including part of a global industrial supply
group, and translated pricing, order and inventory rules into technical specifications
● Managed the backlog for an enterprise MRO distributor in the US with a 1,500-hour annual budget:
requirements intake, prioritisation, user stories, incidents, budget reporting
● Led the Pepperi Jiwa ERP integration for a B2B supplier (360 hours), from solution design to go-live
● Led a support optimisation initiative. Daily resolved tickets went from 4.3 to 7.1 (+65%) with the same
team
● Investigated database performance issues with SQL together with developers
● Automated task tracking in Google Sheets with Apps Script and maintained integration documentation
React Native Developer
Public-sector mobile app | Jun 2024 - Nov 2024
● Developed and maintained cross-platform mobile app features with React Native and Expo

EDUCATION
Bachelor's degree, Information Systems and Technologies
Igor Sikorsky Kyiv Polytechnic Institute | expected Jun 2027
Relevant courses: Project Management, Product Analytics, Simulation Modelling, Information Systems
Infrastructure

CERTIFICATIONS
● Oracle SQL & Database Specialization, LearnQuest, 2025
● CS50x: Introduction to Computer Science, Harvard

LANGUAGES
Ukrainian: Native | English: C1 (EF SET 90/100)

INTERESTS
Project delivery and planning (big fan of Bent Flyvbjerg's How Big Things Get Done), minimalistic workflows,
workflow automation, terminal tooling, guitar and bass