Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/20758816/

Work experience

Team lead

from 08.2021 to 10.2026 (5 years 3 months)
Alison.AI, Дистанційно (IT)

Led and supported a team of Video Analysts, overseeing daily operations, workload distribution, and task delivery.
Managed team performance through regular feedback, coaching, performance reviews, and individual development.
Coordinated recruitment, onboarding, training, scheduling, and workforce planning.
Monitored quality standards and productivity, identified recurring issues, and implemented process improvements.
Coordinated weekly sprints, tracked tasks in ClickUp, and managed incoming requests from Customer Success Managers (CSMs).
Collaborated with cross-functional teams to resolve operational challenges, align priorities, and ensure timely delivery.
Conducted root cause analysis to investigate recurring quality issues and improve workflows.
Supported AI-powered advertising creative analysis by contributing to prompt optimization, taxonomy development, and quality assurance processes.
Resolved team conflicts, addressed blockers, and maintained clear communication across the team.

Copywriter

from 03.2015 to 01.2021 (5 years 11 months)
Charitable Organizations, Львів (Неприбуткові, благодійні та громадські організації)

Wrote and edited content for charitable foundations and agencies on socio-cultural topics, adapting it to different audiences and communication goals.
• Translated correspondence, invoices, and other business documents; assisted in preparing reports and supporting documentation.

Ukrainian Language Teacher

from 05.2012 to 08.2021 (9 years 4 months)
Ukrainian Language School, Львів (Освіта, наука)

Taught Ukrainian as a foreign language to international students, adapting lessons to different proficiency levels and learning needs.
• Planned and coordinated language classes, cultural excursions, and learning activities to support students' language learning; managed and maintained the course website.

Education

Ivan Franko National University of Lviv

Linguistic, Львів
Higher, from 2009 to 2014 (5 years)

Additional education and certificates

LITS Lviv IT School

2021, 6 months

Knowledge and skills

• MS Excel
• Team management
• Team Leadership
• Performance management
• Mentoring
• Workforce Plan
• Operational management
• Project coordination
• Process Improve
• Cross-functional Collab
• Prompt Engineering
• Llm agents
• AI Data Annotati
• Taxonomy Desi
• Quality Assuranc
• Root Cause Anal
• Data analysis
• Git
• ClickUp
• Slack
• monday
• Google Workspace
• Redash
• Pathmatics
• Claude Code
• VS Code
• Terminal
• Дисциплінованість
• Управлінські навички
• Управління командою
• Trello

Language proficiencies

English — above average

Additional information

Operations and team leader with 5+ years of experience in AI-powered advertising analysis, team management, and workflow coordination. Skilled in sprint planning, task prioritization, cross- functional collaboration, quality assurance, and process improvement. Combines hands-on AI expertise with operational leadership to support efficient project delivery and continuous improvement.