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Ruslan
Customer support representative
- Considering positions:
- Customer support representative, Customer service agent, фахівець з фінансів
- Age:
- 22 years
- City of residence:
- Kyiv
- Ready to work:
- Remote
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Ruslan Soloviov
Customer Support Specialist
I worked as a Sales Manager for over two years, where I learned how to communicate
with different customers, understand their needs, and handle their concerns. Now, I’d
like to move into customer support, where I can use that experience to help people
and find solutions to their problems. I’m also eager to learn, improve my skills, and
gain experience in a new role.
[open contact info ](look above in the "contact info" section) [open contact info ](look above in the "contact info" section) Brasov, Romania
WORK EXPERIENCE SKILLS
Sales Manager Objection Handling Customer`s needs analysis
falls under NDA
08.2024 - 08.2026 | Kyiv, Ukraine Conflict resolution Active listening
Accomplishments / Tasks
Problem-solving
Made cold and warm calls to potential customers
Identified customer needs and presented suitable
solutions ACHIEVEMENTS
Handled objections and negotiated with customers
Worked towards monthly sales targets Recognized as a Top Performer twice
Assisted other teams during office expansion For outstanding sales result
Helped train new employees alongside 2024
management
Appointed as Team Leader for three-month
period
EDUCATION 2024
Philology
LANGUAGES
MAUP
09.2021 - 07.2025 | Kyiv, Ukraine
English Russian
Limited Working Native or Bilingual
Proficiency Proficiency
Ukrainian German
Native or Bilingual Elementary Proficiency
Proficiency
Customer Support Specialist
I worked as a Sales Manager for over two years, where I learned how to communicate
with different customers, understand their needs, and handle their concerns. Now, I’d
like to move into customer support, where I can use that experience to help people
and find solutions to their problems. I’m also eager to learn, improve my skills, and
gain experience in a new role.
[
WORK EXPERIENCE SKILLS
Sales Manager Objection Handling Customer`s needs analysis
falls under NDA
08.2024 - 08.2026 | Kyiv, Ukraine Conflict resolution Active listening
Accomplishments / Tasks
Problem-solving
Made cold and warm calls to potential customers
Identified customer needs and presented suitable
solutions ACHIEVEMENTS
Handled objections and negotiated with customers
Worked towards monthly sales targets Recognized as a Top Performer twice
Assisted other teams during office expansion For outstanding sales result
Helped train new employees alongside 2024
management
Appointed as Team Leader for three-month
period
EDUCATION 2024
Philology
LANGUAGES
MAUP
09.2021 - 07.2025 | Kyiv, Ukraine
English Russian
Limited Working Native or Bilingual
Proficiency Proficiency
Ukrainian German
Native or Bilingual Elementary Proficiency
Proficiency
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The candidate's resume is posted at https://www.work.ua/resumes/20768611/