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Customer support representative
- Age:
- 24 years
- City of residence:
- Kyiv
- Ready to work:
- Remote
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Vladyslav Bobrovnyk
Customer Support Specialist
PROFESSIONAL SUMMARY
Customer-focused professional with experience in hospitality,
customer service, and team coordination. Skilled in handling
customer requests, processing orders, resolving day-to-day
C ON TAC T
issues, and communicating clearly. Holds a Master's degree
[open contact info ](look above in the "contact info" section) in Computer Science and has additional training in front-end
development. Fluent in Ukrainian, English and Russian.
[open contact info ](look above in the "contact info" section)
WORK EXPERIENCE
Bucharest
A, B, C, C1
Café General Manager March 2026 - June 2026
30.01.2002 Idealist Café
Ukrainian Communicated with guests and helped resolve service
issues.
L AN G UAG E S
Coordinated staff to ensure smooth daily operations.
English Recruited employees and conducted interviews.
Speaking: Fluent
Listening: Fluent
Monitored service quality and maintained cleanliness
Writing: B2((Upper-Intermediate) standards.
Ukrainian
Speaking: Native Café Manager August 2024 - February 2026
Listening: Native Idealist Café
Writing: Native
Assisted guests and addressed issues during shifts.
Russian
Speaking: Fluent Coordinated staff tasks and handled day-to-day
Listening: Fluent operational problems.
Writing: Fluent
Maintained cash accuracy and workplace cleanliness.
Cashier / Kitchen Assistant January 2023 - July 2024
AVI / Pizza Day
Took customer orders and processed payments.
Answered customer questions about orders.
Maintained accurate cash transactions.
Helped prepare food when needed.
Waiter Approximately 6 months
Various Restaurants, including Family
Took guest orders and answered questions.
Assisted guests and helped resolve requests during
their visit.
Maintained a clean and organized dining area.
EDUCATION
Master's Degree in Computer Science 2017 - 2022
Kyiv National University of Technologies and Design
COURSES & CERTIFICATIONS
Frontend Development
Beetroot Academy
Three-month training course in front-end web development, covering the fundamentals of building
and styling websites.
SKILLS
Customer Service Time Management Order Processing Computer Literacy
Attention to Detail Conflict Resolution Problem-Solving Customer Communication
Customer Support Specialist
PROFESSIONAL SUMMARY
Customer-focused professional with experience in hospitality,
customer service, and team coordination. Skilled in handling
customer requests, processing orders, resolving day-to-day
C ON TAC T
issues, and communicating clearly. Holds a Master's degree
[
development. Fluent in Ukrainian, English and Russian.
[
WORK EXPERIENCE
Bucharest
A, B, C, C1
Café General Manager March 2026 - June 2026
30.01.2002 Idealist Café
Ukrainian Communicated with guests and helped resolve service
issues.
L AN G UAG E S
Coordinated staff to ensure smooth daily operations.
English Recruited employees and conducted interviews.
Speaking: Fluent
Listening: Fluent
Monitored service quality and maintained cleanliness
Writing: B2((Upper-Intermediate) standards.
Ukrainian
Speaking: Native Café Manager August 2024 - February 2026
Listening: Native Idealist Café
Writing: Native
Assisted guests and addressed issues during shifts.
Russian
Speaking: Fluent Coordinated staff tasks and handled day-to-day
Listening: Fluent operational problems.
Writing: Fluent
Maintained cash accuracy and workplace cleanliness.
Cashier / Kitchen Assistant January 2023 - July 2024
AVI / Pizza Day
Took customer orders and processed payments.
Answered customer questions about orders.
Maintained accurate cash transactions.
Helped prepare food when needed.
Waiter Approximately 6 months
Various Restaurants, including Family
Took guest orders and answered questions.
Assisted guests and helped resolve requests during
their visit.
Maintained a clean and organized dining area.
EDUCATION
Master's Degree in Computer Science 2017 - 2022
Kyiv National University of Technologies and Design
COURSES & CERTIFICATIONS
Frontend Development
Beetroot Academy
Three-month training course in front-end web development, covering the fundamentals of building
and styling websites.
SKILLS
Customer Service Time Management Order Processing Computer Literacy
Attention to Detail Conflict Resolution Problem-Solving Customer Communication
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The candidate's resume is posted at https://www.work.ua/resumes/20778508/