Вероніка

VERONIKA BYKOVSKA
ENGLISH COMMUNICATION | CUSTOMER SUPPORT | ADMINISTRATION | EDUCATION

PROFESSIONAL SUMMARY
Adaptable and organised professional with a Bachelor’s degree in English–Ukrainian Interpretation and an
Advanced level of English. Experienced in customer support, teaching, client communication, schedule
coordination and online platforms. Strong written and verbal communication, attention to detail, and the ability to
explain information clearly, manage tasks independently and adapt to different people and working environments.
CORE COMPETENCIES
English-language communication • Customer support • Written correspondence • Organisation and scheduling •
Digital platforms • Documentation and lesson preparation • Relationship building • Independent work •
Cross-cultural communication
PROFESSIONAL EXPERIENCE
Private English Tutor
2026 | Private practice
• Deliver individual English lessons tailored to learners’ goals, levels and learning styles.
• Prepare learning materials, support progress and communicate clearly with learners and families.
English Tutor — Manhattan English School, Kyiv
2025
• Delivered English lessons in an online-school environment.
• Adapted lesson activities to students’ levels and learning objectives using digital tools.
CONTACT English Tutor — EnglishbyArt, Kyiv
Bangkok, Thailand July 2024 – November 2024
[open contact info](look above in the "contact info" section) • Taught students in Grades 1–11, including small groups of 3–7 learners; prepared lesson plans and resources.
English Tutor — Perspectiva, Kyiv
KEY SKILLS September 2023 – April 2024
• Advanced English communication • Taught students in Grades 1–11 in small groups; contributed to curriculum planning and teaching materials.
• Customer support & client Administrative Assistant — Friday Harbor Property Management, USA
communication September 2022 – April 2023
• Written correspondence • Coordinated employee schedules and communicated with company customers.
• Scheduling and coordination Customer Support Representative
• Digital platforms and online tools 2021 | 6 months
• Planning and organisation • Assisted customers with enquiries and provided clear, professional support.
• Problem-solving and adaptability • Clarified customer requests and helped resolve routine issues.
• Teamwork and time management
English Tutor — Buki, Kharkiv
LANGUAGES September 2019 – May 2022
• Provided tutoring adapted to individual learning needs; shared assignments and communicated with students and
English — Advanced
parents online.
Ukrainian — Native
Russian — Fluent EDUCATION
CERTIFICATES Bachelor’s Degree in Interpretation (English–Ukrainian)
Kharkiv Polytechnic Institute, Ukraine | June 2018 – June 2022
EF SET
MasterWord
Allright Methodology