Yurii

YURII SON
Operations & Business Development Manager | Project Management | B2B Sales

Warsaw, Poland | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)

PROFESSIONAL SUMMARY
Business management professional with 9+ years of experience across B2B sales, business development, operations,
and project management. Progressed from building and leading sales teams to launching new businesses and
managing operations. Led teams of up to 24 people, developed corporate sales strategies, and managed projects from
concept to launch. Combines commercial expertise with hands-on operational management.

CORE SKILLS
Operations Management | Project Management | Business Development | B2B Sales & Sales Strategy | Team
Leadership | Budgeting & P&L | Strategic Planning | Business Process Optimization | Project Launch | CRM & Sales
Pipeline | KPI Management & Forecasting | Procurement & Vendor Management | Stakeholder Management | Cross-
functional Coordination | AI Automation

PROFESSIONAL EXPERIENCE

Head of Operations | Szkoła Intellectum | Warsaw, Poland
July 2025 – October 2026

Led the end-to-end operational launch of a new private school in Warsaw, from planning to opening.
Developed and managed project timelines, budgets, procurement priorities, and operational risks.
Oversaw renovation, construction, fit-out, IT infrastructure, security systems, and facility readiness.
Led procurement, tenders, supplier negotiations, and contract management, focusing on cost efficiency and timely
delivery.
Established core operational services, including catering, student transportation, cleaning, maintenance, and
security.
Built the operations function from scratch, including team recruitment, responsibilities, SOPs, and service
standards, while coordinating stakeholders.

Operations Manager | Nowa Akademika | Warsaw, Poland
July 2024 – July 2025

Operations Manager | Nova Study | Warsaw, Poland
July 2023 – July 2024

Across these two roles: Coordinated school pre-opening projects, procurement, contractor management, facility
operations, and implementation of operational processes across two private education organisations in Warsaw.

Project Manager | STUDY SPACE | Limassol, Cyprus
July 2022 – October 2023

Achieved project profitability within the first year.
Secured the project’s participation in a grant programme by Ukraine’s Ministry of Digital Transformation.
Led the launch of an educational IT academy from scratch, developing its business model, operational structure,
and core processes.
Conducted market research and developed educational products, customer journeys, and sales processes with
marketing and academic teams.
Managed project P&L, budgets, sales forecasts, KPIs, and overall business performance.
Recruited and coordinated the project team, overseeing cross-functional collaboration and execution.

Head of B2B Department | Iknow – Online English School | Kyiv, Ukraine
December 2019 – February 2022

Built and managed a portfolio of 30+ corporate clients.
Increased the number of new corporate clients by 100%, 60%, and 40% across three consecutive years.
Improved sales conversion rate from 22% to 33%.
Developed and executed B2B sales strategy, corporate client acquisition, and business development.
Built and optimized sales funnels, CRM processes, and lead management workflows.
Managed sales targets, forecasting, KPIs, budgets, and cross-functional team activities.

Head of Sales | RedFord – English School | Kyiv, Ukraine
January 2017 – December 2019

Built and scaled the sales department from scratch, leading a team of 24 employees.
Supported the successful launch of 7 schools across 4 cities in Ukraine.
Drove consistent sales growth while expanding the sales function alongside business growth.
Developed sales strategies, CRM funnels, customer acquisition processes, and performance standards.
Recruited, trained, and managed sales teams across locations, overseeing KPIs, conversion rates, and targets.
Managed sales forecasting and planning, collaborating with marketing and operations to improve performance.

EDUCATION
Master’s Degree in Civil Engineering | Kyiv National University of Construction and Architecture (KNUCA), Kyiv,
Ukraine | 2013

LANGUAGES
English – Fluent | Polish – Intermediate | Ukrainian – Native | Russian – Native