Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/20824711/

Work experience

Quality Control Specialist

from 07.2026 to 11.2026 (5 months)
Willi Wu, Kellenhusen / Germany (Послуги для населення та бізнесу)

* Inspected work performance and ensured strict adherence to high cleanliness and safety standards across client sites.
* Organized, scheduled, and coordinated the daily operations of field staff.
* Promptly processed customer feedback, resolved issues, and managed quality assurance requests.

Office Administrator / Accommodation Coordinator

from 12.2025 to 11.2026 (1 year)
Vermietungsbüro Knauff, Kellenhusen / Germany (Нерухомість)

• Coordinated accommodation and tenant move-in processes.
• Assisted with administrative and office operations.
• Prepared and processed documentation.
• Communicated with clients and coordinated organizational tasks.
• Worked with CRM and office software.

Bakery Assistant

from 05.2022 to 12.2025 (3 years 8 months)
Bäkerei Seßelberg, Neustadt in Holstein (Роздрібна торгівля)

* Provided customer service and handled daily sales operations.
* Assisted with bakery production and preparation.
* Supported daily operational activities.
* Worked in a fast-paced, multicultural environment.
* Received a recommendation letter from the supervisor.

User Management Specialist

from 08.2020 to 05.2022 (1 year 10 months)
NBS Lviv, Львів (IT)

* Worked with user management processes and administrative tasks.
* Used internal systems to handle user-related requests.
* Worked with ServiceNow and D1IM.
* Maintained accuracy when processing information and user data.

Education

НУ ЛП

Інформаційні системи і технології, Львів
Higher, from 2019 to 2020 (1 year)

Master’s Degree — Information Systems and Technologies

НУ ЛП

Філологія, Львів
Higher, from 2015 to 2019 (4 years)

Bachelor’s Degree — English and German Philology

Additional education and certificates

IT English

2019 / 3 місяці

Knowledge and skills

• Комунікабельність
• Доброзичливість
• Неконфліктність
• Здатність до навчання
• Організованість
• Адаптивність

Language proficiencies

• Ukrainian — fluent
• English — above average
• German — average