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Dmytro Roshu
SALES & MARKETING PROFESSIONAL

Odesa, Ukraine

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PROFILE
Sales and marketing professional with experience in retail sales, customer service, product promotion and social
media content. Experienced in communicating with customers, presenting products, supporting sales operations and
creating content aimed at growing online audiences. Proactive, adaptable and motivated to develop new skills.

WORK EXPERIENCE
Marketing | Social Media & Content Promotion 2023 – Present
• Manage social media pages and support their day-to-day development.
• Come up with content ideas and plan engaging posts for the target audience.
• Create and publish content designed to attract attention and encourage audience interaction.
• Work on growing the number of followers and expanding the pages’ online reach.
• Communicate with the audience through social media and help maintain an active online community.
• Promote products, services and brand activities through social media content.

Sales Expert | ALLO LLC Jan 2020 – 2023
• Consulted customers to identify their needs and recommend suitable products.
• Presented product features, specifications and benefits to support informed purchasing decisions.
• Answered customer questions and provided assistance throughout the sales process.
• Processed purchases, handled payments and operated the cash register.
• Helped maintain product presentation and smooth day-to-day store operations.

Sales Manager | Donna Rosa LLC Dec 2019 – Jan 2020
• Consulted customers on plumbing products and helped them choose suitable solutions.
• Explained product characteristics, features and available options.
• Communicated with customers and supported them throughout the purchasing process.

Promoter | Samsung Jun 2017 – Nov 2018
• Presented Samsung products and explained their key features and advantages to customers.
• Communicated with potential buyers, answered questions and encouraged interest in the brand.
• Promoted products through demonstrations and clear product presentations.
• Maintained sales reports and tracked sales-related information.
• Contributed to improving the quality of product sales through customer-focused communication.

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WORK EXPERIENCE
Sales Expert | Citrus LLC Aug 2016 – Jun 2017
• Assisted customers in selecting products based on their needs and preferences.
• Provided consultations and explained product features and specifications.
• Processed customer purchases and operated the cash register.
• Helped provide friendly, efficient service and a positive customer experience.

Sales Expert | ALLO LLC May 2015 – Aug 2016
• Welcomed customers and provided consultations on available products.
• Identified customer needs and recommended relevant products.
• Explained product features and assisted customers with purchasing decisions.
• Processed payments and operated the cash register.

EDUCATION
Bachelor’s Degree
Odesa State Environmental University, Odesa
2018

SKILLS

Sales & Customer Service Marketing
Customer consultations Social media management
Product presentation Content ideation
Retail sales Advertising & promotion
Customer communication Audience growth

Technical Skills Languages
MS Office English — B2 (Upper-Intermediate)
1C

PERSONAL STRENGTHS
Strong communication skills • Initiative and proactive approach • Willingness to learn and develop • Ability to work
under pressure

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