Вероніка

VIERONIKA SERBYN
TALENT ACQUISITION LEAD | RECRUITMENT LEAD
Wroclaw, Poland • [open contact info](look above in the "contact info" section) • [open contact info](look above in the "contact info" section) • [open contact info](look above in the "contact info" section)

PROFESSIONAL SUMMARY

Talent Acquisition Lead with 4 years of experience across Fintech and iGaming, leading recruitment delivery
across Europe, Asia-Pacific, and Africa. Experienced in scaling and mentoring recruitment teams, building hiring
strategies in new markets, and partnering with C-level stakeholders and hiring managers. Grew the recruitment
team from 3 to 10 and increased team offer volume by 36% year over year. Focused on data-informed hiring,
process improvement, and AI-enabled sourcing.

SELECTED ACHIEVEMENTS
• Scaled the recruitment team from 3 to 10 members.
• Increased team offer volume by 36% year over year.
• Built a new project team of 25 employees within 2 months, working alongside one recruiter.
• Maintained 100% KPI achievement as an iGaming Recruiter, closing 12+ offers per month.

CORE SKILLS
Talent Acquisition Strategy • Team Leadership & Coaching • International Recruitment • Workforce & Capacity Planning • Stakeholder
Management • Recruitment Metrics (TTF, TTH, SLA, KPIs) • Market Mapping & Salary Benchmarking • ATS: Greenhouse • AI-enabled
Sourcing • Vendor & Agency Management • Interviewing & Candidate Assessment • Recruitment Process Improvement

PROFESSIONAL EXPERIENCE

Talent Acquisition Lead | JustMarkets May 2025 – Present
• Lead and develop a recruitment team of 10, scaling it from 3 members and supporting end-to-end hiring delivery.
• Increased overall team offer volume by 36% year over year through workflow optimization and capacity planning.
• Developed recruitment strategies for Asian markets, including Malaysia, Vietnam, Japan, the Philippines, India, Uzbekistan, Mongolia,
Indonesia, and Thailand; also supported hiring across Ukraine and Europe.
• Partner with C-level stakeholders and hiring managers on full-cycle recruitment across Business Development, IT, HR, Customer
Support, Back Office, Marketing, and other functions.
• Improve recruitment performance by monitoring TTF, TTH, SLA, and KPIs, streamlining workflows, and using Greenhouse ATS.
• Manage recruitment budgets and assess sourcing channels based on candidate quality, conversion rates, and offer volume.
• Standardize recruitment policies and operating guidelines; train recruiters and hiring managers on candidate evaluation techniques.
• Manage agency and freelancer relationships, including vendor onboarding, contract negotiations, and performance reviews; integrate AI
tools to improve sourcing efficiency and automate routine tasks.
• Conduct structured competency-based interviews and assessments, including STAR, CARE, and PERLA frameworks, technical
screening, and Core Values evaluation.
Talent Acquisition Specialist | JustMarkets June 2024 – May 2025
• Managed full-cycle recruitment across Ukraine, Europe, and Africa, from sourcing and assessment to offer closing.
• Partnered with hiring managers to define role profiles, run kickoff meetings, and develop targeted sourcing strategies.
• Achieved 80%–100%+ of hiring KPIs through structured pipeline management and candidate closing.
• Used proactive sourcing, market mapping, and salary benchmarking to build pipelines and advise on regional compensation trends.
• Maintained accurate candidate data and pipeline visibility in Greenhouse ATS.
HR Generalist | QueenBee October 2023 – May 2024
• Supervised 3 HR and administrative specialists, coordinating workload and day-to-day execution.
• Managed HR operations and workforce scheduling for a studio of 150+ employees.
• Built a new project team from scratch, hiring 25 employees within 2 months alongside one recruiter.
• Led HR projects, employee 1:1s, performance and engagement activities, and coordination between HR and business stakeholders.
• Handled HR administration, including employment contracts, payroll coordination, and policy compliance.
iGaming Recruiter | QueenBee December 2022 – October 2023
• Consistently achieved 100% of hiring KPIs and closed 12+ offers per month in a fast-paced iGaming environment.
• Built talent pipelines through high-volume sourcing, pre-screening, and proactive outreach to active and passive candidates.
Game Presenter | QueenBee November 2022 – December 2022

LANGUAGES
Ukrainian — Native • Russian — C1 • English — B2 • Polish — B1 • French — A2

COURSES & PROFESSIONAL DEVELOPMENT
• Talent Lead Expert — Lina Kalush (2026)
• For Managers — Fractal (2026)
• Employment of Foreigners in Poland (2023)
• First Aid Courses (2024)