Valeriia

Customer support representative, 40 000 UAH

Employment type:
full-time
Age:
32 years
City of residence:
Other countries
Ready to work:
Other countries, Remote

Contact information

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Work experience

Pharmaceutical Delivery Specialist

from 04.2025 to now (1 year 8 months)
DOZ apteka Poznan, Дистанційно (Медицина, охорона здоров'я, аптеки)

Execute accurate and timely delivery of pharmaceutical products to clients.

Handle order tracking, transport documentation, and data verification.

Provide direct customer support to resolve inquiries and ensure quality service.

SEO Copywriter/Remote Content Manager

from 11.2019 to 10.2021 (2 years)
Seoz.pro, Дистанційно (Маркетинг, реклама, PR)

Authored SEO-optimized long-form articles and product descriptions following client briefs.

Managed and updated content across the agency’s official website.

Kindergarten Teacher

from 01.2019 to 11.2019 (11 months)
Kindergarten No. 18, Херсон (Освіта, наука)

Developed daily schedules and educational lesson plans to guide child development.

Fostered motor, intellectual, and social skills through structured learning activities and outdoor playtime.

Maintained regular communication with parents regarding child progress and daily well-being.

Cashier/Sales Associate

from 08.2017 to 12.2018 (1 year 5 months)
Merkus Supermarket, Дистанційно (Роздрібна торгівля)

Processed cash and electronic payment transactions accurately while managing cash register operations in Poland.

SEO copywriter

from 02.2017 to 08.2017 (7 months)
Hands with pens, Ukraine (Media / Publishing), Одеса (Маркетинг, реклама, PR)

Authored and optimized SEO-driven articles based on specific briefs across a wide range of topics.

Produced engaging informational articles, optimized product descriptions for e-commerce catalogs, and managed comprehensive website content population.

Integrated target keywords seamlessly to enhance organic search visibility and web traffic.

SEO copywriter

from 02.2017 to 08.2017 (7 months)
Hands with pens, Дистанційно (Маркетинг, реклама, PR)

Created SEO-optimized articles, product descriptions, and site content tailored to client briefs across various topics.

Medical Registrar/Secretary

from 03.2016 to 03.2017 (1 year)
City Clinical Center, Херсон (Медицина, охорона здоров'я, аптеки)

Managed medical documentation, maintained patient records, and generated operational reports for the City Center for Children's Cancer Treatment.

Assisted medical staff with drafting medical protocols and administrative workflows.

Provided psychological and communication support to pediatric oncology patients and their families.

Coordinated charitable events, fundraising initiatives, and inventory management for medications and donations allocated to pediatric cancer patients.

Content Writer (Academic & Educational Niche)

from 10.2013 to 12.2014 (1 year 3 months)
4writers.net, Дистанційно (Освіта, наука)

Authored and delivered a variety of academic research papers and scientific articles in English, meeting strict quality and formatting standards.

Conducted in-depth research, data collection, and literature synthesis across diverse subject matters.

Ensured high linguistic precision, originality, and adherence to academic citation styles (APA, MLA, etc.).

Education

Kherson State University

Foreign Languages and Literature, Херсон
Higher, from 2010 to 2015 (5 years)

English, French

Knowledge and skills

  • MS Office
  • Доброзичливість
  • Грамотна усна та письмова мова
  • Дисциплінованість
  • Communicability
  • Patience
  • Time management

Language proficiencies

  • Ukrainian — fluent
  • English — above average
  • Polish — advanced

Additional information

Communication & People Skills: Strong background in client interaction, interpersonal communication, and written content creation.

Work Ethic & Mindset: Highly adaptable fast learner with strong time-management skills; adept at working under tight deadlines and taking constructive feedback.

Professional Conduct: Balanced, constructive, and comfortable setting boundaries to maintain a productive working environment.

Tech Skills: Proficient PC user.

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