Igor

IGOR MOROZ
SENIOR DELIVERY MANAGER
Kyiv, Ukraine | [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)

EXECUTIVE PROFILE
Senior delivery leader with 28+ years in IT and 20 years in management, guiding distributed engineering teams, client portfolios,
and complex software delivery. Combines end-to-end accountability for scope, schedule, budget, quality, and risk with hands-on
people leadership across hiring, coaching, performance, and team growth. Experience spans Banking and Finance, Mobile, Big Data,
Machine Learning and AI, and SAP HANA and SAP S/4HANA.
LEADERSHIP STRENGTHS
Client and stakeholder partnership • Portfolio and program delivery • Multi-team leadership • Budget, capacity and resource
planning • Delivery governance and KPIs • Risk, dependency and change control • Release readiness and quality • Hiring,
coaching and performance management • Continuous improvement
PROFESSIONAL EXPERIENCE
Line Manager | Tieto / Cluster Manager | Infopulse
Dec 2024 – Sep 2026 | Kyiv, Ukraine
• Led teams and project delivery, balancing priorities, capacity, dependencies, budgets, and quality to meet business and client
commitments.
• Owned people leadership across hiring, onboarding, coaching, performance, engagement, and retention; addressed workload and
delivery risks early.
• Aligned delivery plans with business goals, communicated status and escalations, and drove technical quality and operational
improvement with engineering leads.
• Oversaw team and project performance, setting priorities and coordinating resources to sustain predictable, high-quality delivery.
• Supported managers and teams through staffing, performance, risk mitigation, stakeholder communication, and continuous
improvement.
Senior Delivery Manager | Infopulse
Jun 2018 – May 2025 | Kyiv, Ukraine
• Owned end-to-end delivery for client engagements, aligning scope, acceptance criteria, milestones, staffing, budgets, and release
commitments with customer stakeholders.
• Coordinated cross-functional teams and dependencies; managed risks, issues, defects, scope changes, and recovery plans while
keeping clients informed.
• Led a mobile development portfolio that scaled from 5 to 200+ people; later oversaw 8 delivery teams across client engagements.
• Improved delivery health through KPI tracking, quality oversight, release readiness, handover, coaching, and continuous
improvement.
Delivery Supervisor / Group Delivery Manager | Infopulse
Jan 2014 – Jun 2018 | Kyiv, Ukraine
• Managed and developed Delivery Managers through quarterly goals, workload planning, appraisals, mentoring, and operational
prioritization.
• Provided escalation leadership and group-wide visibility into delivery health, customer issues, dependencies, capacity, and
performance risks.
• Supported new team launches and opportunity estimates, assessing delivery feasibility, skills, staffing, timelines, and costs;
reinforced consistent quality and delivery practices.
Technical Delivery Manager | Infopulse
Jan 2011 – Jan 2014 | Kyiv, Ukraine
• Served as the primary client delivery contact, translating requirements into agreed scope, plans, schedules, resource needs, and
release commitments.
• Coordinated engineering, QA, and operations; tracked progress and risks, managed defects and changes, and ensured release
materials and handovers were ready.
• Partnered with technical leads on design, specifications, code integration, testing, and engineering quality; drove delivery process
improvements.

IGOR MOROZ | SENIOR DELIVERY MANAGER

PROFESSIONAL EXPERIENCE CONTINUED
Development Team Lead / Senior Developer | Infopulse
Apr 2006 – Jan 2011 | Kyiv, Ukraine
• Led development and QA teams, combining planning, estimation, mentoring, code and design reviews, testing coordination, and
release readiness.
• Contributed to web services, plugins, and mobile solutions using C#, WCF, SQL Server, and PowerBuilder with Oracle;
strengthened engineering practices and team delivery.
Senior Developer | Infopulse
Jan 2004 – Apr 2006 | Kyiv, Ukraine
• Built and supported financial applications and databases using PowerBuilder, Sybase, Oracle, and Microsoft SQL Server; resolved
complex production and performance issues.
Senior Engineer – Programmer | Pravex Bank
Apr 2001 – Jan 2004 | Kyiv, Ukraine
• Developed and supported banking applications with PowerBuilder and Oracle, including database design, production support,
testing, and controlled releases.
Senior Engineer – Programmer | Prominvestbank
Nov 1997 – Apr 2001 | Kyiv, Ukraine
• Developed banking systems using PowerBuilder, Watcom C++, Borland C, and Sybase; supported integrations, data integrity,
deployments, and production operations.
EDUCATION
International Solomon University | Specialist (Bachelor +1), Computer Science | 1994–1999
Lecos Business Lyceum | Economics | 1992–1994
LANGUAGES
English - Full professional proficiency • German - Limited working proficiency

IGOR MOROZ | SENIOR DELIVERY MANAGER