Константин

Quality assurance engineer

Employment:: Full-time, part-time.
Age:: 36 years
City of residence:: Odesa
Ready to work:: Odesa, Remote

Contact information

The job seeker has entered a phone number , email, address and LinkedIn.

You can get this candidate's contact information from https://www.work.ua/resumes/2505913

Work experience

Customer support (financial and technical) specialist

from 02.2011 to 03.2022 (11 years 1 month)
ООО «Ноктехтранс», Одесса (IT)

Technical support for the client base;
Quality control of the additions made for client websites;
Compliance with established deadlines for task execution and assignments;
Providing assistance to colleagues in their work when solving tasks if the help can lead to a qualitative improvement in performance results;
Honest and conscientious performance of assigned duties;
Keeping trade secrets.

Customer support specialist with 15 years of experience in the gambling industry, including financial and technical support. I have a deep understanding of customer needs and can quickly adapt to new technologies. Now I am looking to apply my skills and knowledge in IT, starting a career as a Junior QA/QA (manual testing). Ready to learn and grow in this direction.

Education

Odessa State University of Internal Affairs (OSUIA)

Institute of Financial-Economic Security and Law. Jurisprudence and Legal Studies, Одесса
Higher, from 2010 to 2015 (5 years)

Additional education and certificates

"Hillel" QA (manual)

2022, 5 months
Certificate

"Hillel" Python basic (Beginner)

2023, 3 months
Certificate

"Hillel" Generative AI

2024 In the learning process

Knowledge and skills

MS Excel MS Word Пользователь ПК MS Office Windows Jira Операционные системы Git Postman Apache JMeter Ведення онлайн-чатів Багатозадачність Пунктуальность Ведение онлайн-чатов Умение работать в режиме многозадачности Быстрый набор текста Прием входящих звонков Коммуникабельность SQL Slack Высокая работоспособность

Language proficiencies

Ukrainian — advanced
Russian — fluent
English — beginner

Additional information

Outside interest:
In my free time, I enjoy playing online games, which helps me relax and improve my strategic thinking. I also have a passion for table tennis, which helps me maintain my physical fitness and improves my coordination. In addition, I constantly engage in self-education in the field of IT to keep up with the latest technologies and improve my professional skills.
Currently, I am studying at the “Hillel” school on the Generative AI course.