Анна
Личный ассистент, переводчик, 15 000 UAH
- Employment:
- Full-time.
- Age:
- 29 years
- City of residence:
- Zaporizhzhia
- Ready to work:
- Kyiv, Remote
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/2545003
Work experience
Admin Assistant
from 11.2015 to now
(8 years 6 months)
Royal Grand Sharm Hotel, Sharm-el-sheikh (Tourism, Hotel business)
•Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution.
•Open, sort, and distribute incoming correspondence, including faxes and email.
•Prepare responses to correspondence containing routine inquiries.
•Prepare agendas and make arrangements for committee, board, and other meetings.
•Make travel arrangements for executives.
•Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
•Attend meetings in order to record minutes.
•Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors.
•Supervise and train other clerical staff.
•Interpret administrative and operating policies and procedures for employees.
Restaurant Manager
from 10.2014 to 11.2015
(1 year 1 month)
Sheraton Sharm, Resort, Villas & SPA, Sharm-el-Sheikh (F&B)
•Arranged resources as utensils, linen, tables, chairs, etc. for the restaurant.
•Scheduled and managed staff working hours.
•Maintained health standards for effective food.
•Manage efficient communication and proper service to the customers.
•Manage employee records, bills payment records, expenses and budgets.
Key Skills:
•Communicates well with a variety of different people at all levels
•Able to work well within a team
•Able to pick up new processes quickly and efficiently
•Certificate in Food and Beverage Service
Sales Consultant
from 09.2013 to 05.2014
(8 months)
Levi's (Ultrajeans), Запорожье (Retail)
Sales Consultant:
•Greeting & welcoming all potential and existing customers to the store.
•Matching the customer’s needs to the right product.
•Willing to approach customers and able to close a sale.
•Working as part of the sales team providing excellent customer service.
•Taking customer payments in cash or visa credit cards.
•Excellent product knowledge.
•Dealing with and resolving customer complaints and concerns.
•Building a great rapport with customers.
•Having team meeting and sharing best practice ideas with colleagues.
•Adherence to all Company policies and procedures.
•Maintaining very high merchandising standards.
•Analyzing sales statistics and determining sales potential & inventory requirements.
Education
ЗИЭИТ
Перевод, Запорожье
Unfinished higher, from 2011 to 2015 (3 years 8 months)
Knowledge and skills
Language proficiencies
- English — advanced
- German — average
Additional information
Administrative Skills:
•Accounting/Bookkeeping
•Administrative Support
•Appointments
•Client Relations
•Organizing Meetings
•Travel Arrangements
•Event Planning
•Preparing Reports
•Taking Meeting Minutes
Communication Skills:
•Correspondence
•Customer Service
•Managing Relationships with Clients
•Processing Telephone Calls and Requests
•Written/Verbal Communications
Personal Characteristics:
•Accuracy
•Ability to Follow Directions
•Ability to Work Independently
•Analytical
•Energetic
•Collaboration
•Initiative
•Maintaining Confidential Information
•Problem Solving
•Working Quickly
•Working Well Under Pressure
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