Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/2608026/

Work experience

Deputy Director

from 01.2022 to now (4 years 11 months)
Arden Palace, Sataniv (Hospitality)

The hotel's preopening period and Start-up. Assisting in the approval of the annual P&L and S&M budget. Control over the conduct of tenders for the hotel's equipment and supplies. Staff recruitment and training.

General Manager

from 03.2018 to 10.2021 (3 years 8 months)
Valletta Group, Koblevo (Hotel and restaurant industry)

Execute to maximize guests satisfaction. Manage hotels to get profitability, budget points, and market share; drive business plans and actions to have a positive impact on hotel services.

Manage Sales and Marketing to develop revenue generating strategies for the hotel chain "Valletta", identifies new business possibilities effectively executed against established goals.

Create and develop opportunities for employees, manage teamwork to maximize individual and overall hotel chain performance.

Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded.

General Manager

from 08.2016 to 12.2017 (1 year 5 months)
Hoshen, Uman (Hotel and restaurant industry)

The hotel's preopening period and Start-up. Staff recruitment and training. Approval the job descriptions, the interaction procedures of the hotel departments. Service quality control.

Live Project Manager

from 11.2015 to 06.2016 (8 months)
Alex Yanovsky Business School, Киев (Telecommunications and networking)

Creation and managment of Live Projects (meetings and conferences) all around the World. Business procedure control. Cooperation with and coordination of supplyers. Managment accounting.

Freelance.

from 10.2014 to now (12 years 2 months)
Leisure. Business. Travel. Ltd, Киев (Tourism)

Freelance. Travel services support for corporate clients. Key account management. Reporting.

Sales and Development Manager

from 09.2012 to 09.2014 (2 years)
Sabre Travel Network, Kyiv (IT travel technology)

Promotion of Sabre Travel Network products in Ukraine travel market. Providing advanced technology for new customers. Presentation of GDS SABRE facilities of sales (airtickets, hotels, car rentals, train tickets etc.).

General Manager

from 03.2011 to 08.2012 (1 year 6 months)
Cityhotel (Hotel and restaurant industry)

Duties: The hotel's preopening period and Start-up. Assisting in the development of the Annual Business Plan and Financial Budget. Approval of the P&L, S&M budget. Control over the conduct of tenders for the hotel's equipment and supplies. Staff recruitment and training. Approval the job descriptions, the interaction procedures of the hotel departments. Service quality control. Authorized for the permits.

Deputy Director

from 12.2009 to 02.2011 (1 year 3 months)
Business & Relax Hotel GOODZONE (Hotel and restaurant industry)

Duties: P&L budget approval. Responsible for revenue including rooms, food and beverage, meeting room rental and other revenues, as well as assisting and actively participating in yield management strategies. Preparing and implementing data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as required. Coordinating all activities to maintain and increase business volume. This includes advertising, sales promotions, personal selling, publicity, community relations, special sales projects, employee training and guest relations. Achievements: Annual incomings growth at 31%, increase in sale at 23%, expenses economy at 10%.

General Manager

from 07.2007 to 06.2009 (2 years)
Liberty-Ukraine, LLC (Tourism (DMC))

Duties: Preopening part, Licences, Stuff, Budget approval, Sales and Marketing activity. Achievements: Only the best feedbacks from the clients, acceleration in recoupment terms.

Sales & Marketing Manager

from 04.2006 to 06.2007 (1 year 3 months)
Rixos-Prykarpattya (Hotel and restaurant industry)

Duties: Promotion of the hotel in Truskavets resort and all around Ukraine. Reviewing and analyzing competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence. The P&L budget approval. Creation and approval of new programs and offers for the corporate and individual clients. Planning. Management of Sales and Marketing and Front-office departments (from April till September 2006) (35 employees). Development of department structure, schedules, standards of service, interaction of departments.
Achievements: strategy of development, new corporate policy, sales increasing at 15 %, Annual incoming growth at 25%.

Sales & Marketing Manager

from 09.2003 to 02.2006 (2 years 6 months)
Slavutich Hotel (Hotel and restaurant industry)

Duties: The marketing of hotel services in Kiev. Creation and approval of corporate programs. Providing guests of the hotel with information and advice, follow-ups including. Planning and reporting. Management of Sales and Marketing and Front-office departments (since May, 2005) (20 employees). Development of department structure, schedules, standards of service, interaction of departments. The P&L budget approval.
Achievements: increase in sales at 17 %.

Concierge, supervisor

from 01.2001 to 07.2003 (2 years 7 months)
Premier Palace Hotel, Киев (Hotel and restaurant industry)

To provide a high quality of guest service and hospitality. Front Office administative functional.

Education

Institute of Tourism of Labor Union of Ukraine

Managment, Kyiv
Higher, from 2000 to 2007 (7 years)

Kyiv State Linguistic University

French Department, Kyiv
Higher, from 1992 to 1997 (5 years)

Additional education and certificates

IATA. Foundation in Travel and Tourism

2014

Sabre Travel Network. Basic course as a Certified Instructor.

2013

Dertour. Merlin

2015

Knowledge and skills

• SERVIO
• Fidelio
• STR
• TrustYou
• B-Max
• Lighthouse

Language proficiencies

• English — advanced
• French — average