Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/2635612/

Work experience

Head of Sales (first sales hire)

from 12.2025 to now (11 months)
Zappr.AI, Дистанційно (IT)

First sales hire at an early-stage AI product company. Own sales and go-to-market for Zappr.AI (no-code AI agent platform) and RankOnMaps (Google Business Profile automation SaaS).

- Closed $50K+ in custom AI development contracts through paid Upwork consultations; both clients moved to long-term direct engagements
- Ran discovery calls and demos with marketing agencies in the Netherlands, UK, US and Australia; built pitch decks for direct and white-label sales
- Set up funnel analytics in PostHog and found that ~94% of visitors dropped off before completing the audit; findings drove landing page and product fixes
- Built outbound from scratch: lead qualification rules, lead lists, cold email setup and LinkedIn campaigns (200+ invites, 32 conversations in one campaign)
- Drafted partner and affiliate terms for agencies and content creators

Strategic Growth Manager - Process & E-Commerce

from 10.2024 to 11.2025 (1 year 2 months)
DevIT Group, Київ (IT)

Led business development for the company's Upwork branch.

- Built and executed the BD strategy for Upwork, growing the client base and revenue
- Coordinated the sales and partnership teams against KPIs
- Analyzed the market, competitors and freelance platform trends to adapt the business model
- Prepared and delivered presentations, negotiations and commercial proposals for high-value clients
- Worked with marketing on campaigns to attract new clients
- Set up process automation that raised operational efficiency by 25%
- Reported performance results to senior management

Manager of Process Enhancement

from 06.2023 to 10.2024 (1 year 5 months)
Computools, Київ (IT)

Owned end-to-end client relationships as the main point of contact between clients and the delivery team.

- Used a consultative approach to understand each client's business case and shape tailored solutions
- Strengthened presales by researching client industries before first contact, which raised successful presales by 20%
- Identified new business opportunities and brought them to stakeholders
- Built partnership strategies with large corporations, startups and small businesses
- Improved client retention by 30% through proactive account management

Head of Sales Department

from 06.2019 to 05.2023 (4 years)
Web Design Sun, Київ (IT)

Led the sales department with a focus on high-value deals and strategic partnerships.

- Exceeded quarterly sales targets by at least 20% on a consistent basis
- Closed deals worth over $1M in total contract value
- Grew projected ARR by 25% and upsell success by 20% across a portfolio of 50+ high-value accounts
- Raised client retention by 30% together with the product and customer success teams
- Built data-driven sales processes in CRM and acted as a trusted advisor for key clients

Senior Sales Manager

from 01.2017 to 06.2019 (2 years 6 months)
Web Design Sun, Запоріжжя (IT)

Managed the full sales cycle for web design and development services for clients in the USA and Europe.

- Met and exceeded sales targets through careful planning and budgeting
- Developed and executed a business strategy to grow the customer base and the company's market presence
- Built long-term client relationships based on a deep understanding of their needs
- Promoted to Head of Sales Department in 2019

Sales Manager

from 09.2015 to 01.2017 (1 year 5 months)
WebCase.Studio, Бердянськ (IT)

Generated and qualified new business for a web development studio through freelance marketplaces and LinkedIn.

- Monitored Upwork, LinkedIn and other marketplaces daily for relevant projects
- Researched and qualified leads using Google, LinkedIn and Upwork
- Wrote targeted proposals and ran first calls with prospects by email and video
- Gathered initial requirements and handed qualified deals to the key account manager
- Kept records of all client communication and pipeline activity

Education

Український Інститут Лінгвістики та Менеджменту

Прикладна лінгвістика, Київ
Higher, from 2007 to 2011 (4 years)

Additional education and certificates

AdvanceIT

Issued Oct 2018

Knowledge and skills

• Ведення переговорів
• Робота в команді
• Уміння аналізувати
• Уважність
• Підбір персоналу
• Продаж B2B
• Проведення презентацій

Language proficiencies

• English — above average
• German — beginner

Additional information

Люблю подорожувати, читати, саморозвиватися, досвідчений користувач ПК, вільно володію англійською мовою, швидко навчаюся.