Sofiya

Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/2868621

Work experience

QA engineer

from 11.2018 to now (5 years 6 months)
Gameloft, Львів (IT - software development)

Manual game testing on different platforms (Android, iOS, Windows), investigating and reporting issues, writing bug reports, creating and executing test documentations (test plans, test cases, checklists), helping and mentoring teammates.

Project Manager

from 11.2016 to 09.2018 (1 year 10 months)
HUB Escape Quest, Львів (Сфера обслуговування, розваги)

Project manager of the location with 8 quest rooms.
Recruiting - placement of vacancies, search for candidates for various positions, organization and conducting of interviews.
Human Resources - hiring, onboarding, training, creating a work schedule for employees, creating good working conditions and a positive climate in the team, organization of events.
Management - monitoring all working processes, communicating with different specialists, establishing cooperations, advertising, communication with business owners, weekly and monthly reports, сommunicating with guests, solving conflict situations. Participation in the creation of the scenario and elements of the quests, the search for ways to execute them, controling compliance and continuous monitoring of serviceability.

Project Manager

from 02.2016 to 06.2018 (2 years 4 months)
Escape Quest, Львів (Сфера обслуговування, розваги)

Project manager of the location with 3 quest rooms.
Recruiting - placement of vacancies, search for candidates for various positions, organization and conducting of interviews.
Human Resources - hiring, onboarding, training, creating a work schedule for employees, creating good working conditions and a positive climate in the team, organization of events.
Management - monitoring all working processes, communicating with different specialists, establishing cooperations, advertising, communication with business owners, weekly and monthly reports, сommunicating with guests, solving conflict situations. Participation in the creation of the scenario and elements of the quests, the search for ways to execute them, controling compliance and continuous monitoring of serviceability.

Personal Assistant

from 11.2015 to 03.2016 (4 months)
ФОП, Львів (Секретаріат, діловодство)

Realization of various kinds of personal and business orders, constant communication.

Quest administrator, receptionist

from 05.2015 to 02.2016 (9 months)
Escape Quest, Львів (Сфера обслуговування, розваги)

Communicating with customers on the location, by phone and mail, providing quests. Bringing quests to the game position, maintaining the cleanliness of the location. Communication with management, daily reporting.

Education

Ivan Franko Lviv National University

Psychology, Львів
Higher, from 2010 to 2015 (4 years 9 months)

Master degree of Psychology

Knowledge and skills

Language proficiencies

• English — average
• Russian — fluent
• German — beginner

Additional information

Personal qualities: Responsibility, communicability, multitasking, attention to details, patience, a team player, goal-oriented and self-motivated person with good investigation, problem solving and planning skills

Achievements: Candidate for the Master of Sports in Rhythmic Gymnastics, organizer of a psychological quest for students, organizer of a student conference.

Marital status: single.
No bad habits.