Евгений

Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/2886638

Work experience

Technical support engineer

from 03.2016 to now (8 years 2 months)
DIYA.pro, Zhitomyr (Shared support center)

- users status monitoring
- solving technical issues in short times
- providing remote technical support via Skype or phone
- coordinating tech support team

Tech Writer

from 07.2015 to 02.2016 (7 months)
Jelastic, Zhitomir (Cloud Services)

- composing techincal articles and instrutions
- articles and instructions publishing
- previously published articles and instructions update
- consulting with developers about product features

Technical specialist

from 11.2011 to 07.2015 (3 years 8 months)
V.E.S., Zhitomyr (IT)

-professional software installation and support;
-rapid detection of faults and problems in the software;
-search for optimal solution and disaster recovery software;
-installation, configuration and maintenance of network equipment;
-quick diagnostics of computer equipment;

Education

University of Modern Knowledge Zhitomir branch

Lawyer, Zhitomir
Higher, from 2007 to 2011 (3 years 9 months)

Knowledge and skills

Language proficiencies

• Ukrainian — fluent
• Russian — fluent
• English — average

Additional information

English B2 CEF
-Can understand the main ideas of complex text on both concrete and abstract topics, including technical discussions.
-Can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party.
-Can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options.

Additional skills:
-driving license category B;
-analytical thinking;
-discipline;
-responsible attitude to work.