Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/2972084/

Work experience

Corporate Travel Manager

from 09.2018 to now (8 years 2 months)
Symphony Solutions, Львів (IT)

•Development of strategic policies and programs for corporate travel;
•Handling and overseeing all travel arrangements and operations in all locations;
•Planning and agile practices for effective service delivery;
•Conducting all requests via Jira (Scrum, Kanban board);
•Risk Management;
•Setting up the travel process;
•Resource planning;
•Creating new ways how improving business travel process;
•Providing the necessary information about the status of the travel process of all its participants;
•Definition of goals, tasks, terms, problems, and results of the travel process;
•Monitoring of all stages of the travel process, solving unpredictable situations;
•Using strong communication and negotiation skills with the clients;
•Responsible for ensuring the delivery quality customer service;
•Organization of the team meetings.

WEB UI, Python

from 03.2016 to 08.2017 (1 year 6 months)
Course from Lviv LITS, Lviv (IT)

- JavaScript;
- Python;
- HTML5/CSS3;
- Bootstrap 4;
- Web-stack: microframeworks (Flask);
- JIRA;
- Create own adaptive web site;
- Selectors CSS, the main approaches to styling;
- Understanding the principles of construction web site;
- Сreating website layout;
- ColorMania;
- Photoshop;
- Teamwork skills;

Visa & Legalization Manager

from 11.2014 to now (12 years)
SoftServe, Lviv (IT)

•Assisting to obtain visas and other related documentation
•Responsible for providing with advice and guidance on how best to obtain visa
•Verification that all of the information provided by the employee is accurate and correct
•Preparing and checking all legal documents
•Strong communication and negotiation skills as the job is centred on communication with the client, colleagues and employees of embassy
•Support with international passport obtainment
•JIRA user
•1C BTM system user

Business Trip Manager

from 10.2013 to 11.2014 (1 year 2 months)
SoftServe, Lviv (IT)

•Business trip arrangement
•Providing with train, hotel/apartment options
•Business trip budget planning
•Booking skills in Amadeus system as well as other global distribution systems advisable skills
•Travelling documents collection and controlling
•Conducting all business trip expenses through 1C BTM system

Education

Lviv Polytechnical University

Front-End developer, Lviv
Specialized secondary, from 2016 to 2016 (less than 1 year)

National Forest University of Lviv

Faculty – Economics •Speciality – Manager of foreign economics, Lviv
Higher, from 2007 to 2012 (5 years)

Master's degree with Manager of foreign economic activity

Additional education and certificates

Python basics from SoftServe

2015, 2 month

Understanding language - coursera online course from the University of Southampton, in England.

2015, 2 month

JavaScript basics from SoftServe

2015, 1 month

Front-End from Lviv Polytechnic National University

2016, 3 month

Knowledge and skills

• MS Excel
• MS Word
• MS PowerPoint
• Adobe Photoshop
• MS Outlook
• Jira
• HTML
• CSS
• Confluence
• ColorMania

Language proficiencies

• English — above average
• Ukrainian — fluent
• German — beginner

Additional information

Education
2005 - 2007 Humanitarian gymnasium named by T.G. Shevchenko with deep learning of rights. Visited optional subject «Human and citizen right protection in Ukraine».

Skills
Interpersonal Skills: work well with others, sensitive, supportive, motivate others, understand feelings, self-confident, accept responsibility.

Organizational Skills: handling details, managing projects effectively, meeting deadlines, setting goals, keep control, planning and arranging activities, multi-tasks.

Individual kinds
•responsibility
•tidiness
•industry
•sociability
•affability
•absence of bad habits

Public activity
I take active part in public and political life of our city. I am a member of patriotic youth organization «Plast». I am a participant of seminar of economy of ecology «Sustainable Baltie Region».