Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/3340609

Work experience

Sales manager

from 02.2018 to now (6 years 3 months)
Arosolutions Kiev, Львов (Finance, banking, and insurance)

working with CRM, consulting clients via phone calls

Customer support representative

from 08.2016 to now (7 years 9 months)
Wentrum, Львов (Outsourcing company that works on foreign markets and provides service in different projects)

assisting clients via phone calls, messages, emails and live chats

Sales person

from 05.2015 to 08.2015 (3 months)
L&I (Cool waves), Minocqua, WI (USA) (Closing store, customising of sportswear)

helping customers, fixing and restocking the store

Оператор в call-centre; спеціаліст з обслуговування портфельної заборгованості

from 05.2014 to 05.2014 (less than a month)
ТОВ «Прімоколект-Капітал», Львов (фінансово-кредитна сфера)

консультування та інформування клієнтів в телефонному режимі;
ведення клієнтської бази.

Education

ЛНУ ім. Івана Франка

Історичний, соціологія, Львов
Higher, from 2012 to 2017 (4 years 9 months)

Additional education and certificates

OVB Allfinanz

2014, 3 місяці

Fashion illustration, Creative Design School

2018, 3 місяці

Knowledge and skills

Language proficiencies

• Ukrainian — fluent
• Russian — fluent
• English — advanced

Additional information

• The proactive approach to problem solving
• Flexible & adaptable, able to work well individually and within a team
• Proactive, taking the initiative to explore issues and to generate new ideas and approaches
• The ability to perform under pressure
• can build and maintain strong relationships
• good communications skills gained through my work as sales manager and customer support representative