Resume from October 7, 2021

Victoria

Head of procurement

Employment:
Full-time, part-time.
Age:
44 years
City of residence:
Kyiv
Ready to work:
Kyiv, Remote

Contact information

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Work experience

Head of Procurement of IT and Measuring Equipment Unit

from 06.2018 to now (5 years 10 months)
NEC UKRENERGO, Київ (energy)

Budget planning (centralization procurement planning of IT unit of 2019, more than 400 procedures);
Development of IT provision unit (recruiting new employees, implementing category procurement process, creating database of suppliers);
Checking technical requirements of every procurement process (meetings with potential suppliers, analysis);
Taking part in coordination of procurement process within the company.
Organization and verification of draft tender documents and agreements;
Support and control of fulfillment of obligations under the terms of contracts.


Achievements: - the very first public meeting in the history of Ukrenergo was held on 20/09/2018 with the biggest vendors: received the list of potential suppliers, agreed the process of communication based on equality and transparency, confirmed the list of common technical and qualification tenders' documents in procurement of hardware equipment servers and networks.

internal applications in 2019 were executed in the amount of more than 96.4%;
internal applications in 2018 were executed in the amount of more than 80%;
Certificate of the Kiev School of Economics of successful completion of the course "Master Business Administration for SEO"

Procurement manager

from 12.2016 to 06.2018 (1 year 6 months)
JSC Ukrposhta, Киев (logistic, FMCG)

Procurement manager
- Participation in budgeting (determination of expected cost, TCO);
- Participation in tenders' documentation preparation (typical TD, qualification /technical requirements, etc.);
- Participation in development of the department of tender procedures (procedures, supplier base, best practices, decisions, etc.);
- Planning and organizing meetings with potential suppliers;

Team achievements:
- dozens of meetings with bidders have been held, open communication with the market has been established, which significantly improved the competition. During 2017, the average number of participants in the auction was 3.4;
- revised requirements and qualification criteria in the tender documentation, which in turn led to an increase in the indicator of successful procedures up to 90%, and the number of competitive procedures was already 90%;
- savings for 2017 reached more than 400 million hryvnias, while domestic customers' applications were fulfilled by 96%.

Certificate of the Kiev School of Economics of successful completion of the course "Professionalization of procurement in state sphere"

Project Manager of B2G department

from 04.2015 to 11.2016 (1 year 7 months)
JSC "KYIVSTAR", Киев (Telecommunications and networking)

Main Responsibilities:
•Taking part in development Government Relation department (procedures, plans, approaches etc.);
•Preparing complex integrated solutions for Government State Institutions and companies;
•Taking part in new R&D products for GR exclusive needs satisfaction;
•Taking part in state tenders (analyzing documentation, preparing propositions, “Prozorro”);
•Analysis of development opportunities (cross sales) of GR and revenue/penetration increasing;
•GR base increasing/retention.

Achievements:
Taking part in creating and implementing E- Government solutions, such as: Smart Cities (Kyiv State Administration, Ministry of Inner Affairs), Mobile ID (Kyiv, Lviv, Odessa and Volyn State Administrations), E-Platform and E- receipt (Kyiv State Administration) and etc.

Key account manager B2B department

from 08.2007 to 04.2015 (7 years 8 months)
JSC "KYIVSTAR", Киев (Telecommunications and networking)

Responsibilities:
- Preparing complex integrated solutions for key accounts’ needs and set plans;
- Increasing a share of presence in the telecom budgets of key accounts;
- Stress and “delicate” negotiations with external and internal clients;
- Taking part in state and commercial tenders (analyzing documentation, preparing commercial and technical propositions, negotiations on all stages of procurements);
- Analysis of development opportunities (cross sales) of existing clients and revenue increasing;
- Clients base and revenue retention;
- Taking part in new products R&D for client's exclusive needs satisfaction;
- Sales analysis, forecasting and reporting;
- Planning and enforcement of team’s goals;
- Manage a team of specialists with responsibility for their training and development.

Achievements:
Build a strong and professional team; enticed a number of large and profitable customers; took part in creating and implementing procedures that helped to reduce customer–service time and time of sim-cards’ inventory.

Customer service specialist B2B department

from 09.2004 to 07.2007 (2 years 10 months)
JSC "KYIVSTAR", Киев (Telecommunications and networking)

Full circle of key accounts services (registration of clients claims, cost accounting, payments, dealing with customer billing enquiries, phone problems and any other service-related issues, after-sales service (“churn”, signing contracts with existing and new clients)); database support.

Secretary-referent to Administrative director

from 02.2003 to 09.2004 (1 year 7 months)
JSC "KYIVSTAR", Киев (Telecommunications and networking)

Planning and organizing meetings of TOP Management (shareholders), preparing and maintenance projects documentation (construction/ security/transportation), control and accounting of fixed contracts’ payments (construction/ security/transportation).

Assistant to the President

from 06.2002 to 02.2003 (8 months)
JSC "KYIVSTAR", Киев (Telecommunications and networking)

Planning and organizing meetings (in Ukraine and abroad), booking hotels and tickets, transfers’ organizing. Filling applications for issuing visas in different Embassies: Switzerland, Sweden, The Great Britain, Spain, Italy, USA and etc.

Language proficiencies

  • English — advanced
  • Ukrainian — fluent
  • German — beginner

Additional information

Points: more than 10 years of work - experience in telecommunications, 8 years in sales B2B segment, 6 years work with key account clients exceptionally (invoice 65K+/350 companies).

Education:
2004-2005Kiev National University of Technology and Design
Degree in management (bachelor);
Specialty – manager - economist

1997-2002Kiev National Linguistic University
Degree in philology (specialist);
Specialty – teacher of English and German languages and foreign literature

2004 – 2014Trainings: «Procedure of State procurements», «Strategy of sates and relationships», Couching of trade-specialists, «Empathy as the key to effective communication», «Methodology of Sales (Miller and Heiman)» and others.

Additional information:
Language skills:Ukrainian and Russian (native), English (Upper Intermediate);
PC:MS Office: MS Word, MS Excel, MS PowerPoint, ASUP (Oracle), Sieble (Oracle), Megapolis, HelpDesk, BIS (Peter Service billing system), DMS;
Others:Driving license – category “B” (6 years driving experience).

Personal Qualities:
Communicative, work well in team or under pressure, sophisticated, conscientious.

My motto: Finding solutions instead of intensifying problems.

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