Contact information

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Work experience

Area Manager

from 12.2019 to 12.2023 (4 years)
English Home, Kyiv (Роздрібна торгівля)

Responsibilities:
- Organization of efficient performance of stores in Kyiv and regions
- Headhunting, coaching and motivating stores’ teams
- Control of KPI
- Forecast and budget planning for each store
- Control of visual mercahndising
- Stock and sales management
Achievements:
- Successfully opened 8 stores in 2020-2021 with very scarce resources and budget due to quarantine
- LFL growth of all stores shows increase from 30% to 80 % in 2020 compared to 2019, and 120% in 2021 compared to 2020

Retail Manager

from 08.2017 to 08.2018 (1 year)
Luxury Connections LTD., Maldives (Retail)

Managing deliveries and merchandise
Meeting the store monthly target and handling budget
Providing guests with exclusive luxurious fashion and fine jewellery experience
Organizing and promoting special sales events

Store manager

from 08.2014 to 08.2017 (3 years)
Tema Moda Ukraine, Киев (Retail)

Responsibilities:
- Establishing excellent customer service and satisfaction
- Maximizing store productivity and efficiency
- Analysing and monitoring operational costs
- Providing the store staff with guidance and training
- Establishing and maintaining corporate standards
- Achieving store KPIs
Achievements:
- Averaged a 10 per cent year-to-year sales increase
- Successfully trained and coached 6 employees to middle management positions
- Utilized extensive knowledge and skill of management to significantly improve effectiveness of
manpower by 25%

Sales Assistant, IT-specialist, Department Manager

from 07.2011 to 05.2014 (2 years 10 months)
Comfy, Киев (Retail)

Responsibilities:
- Establishing excellent customer service and satisfaction
- Maximizing store productivity and efficiency
- Analysing and monitoring operational costs
- Providing the store staff with guidance and training
- Establishing and maintaining corporate standards
- Achieving store KPIs
Achievements:
- Averaged a 10 per cent year-to-year sales increase
- Successfully trained and coached 6 employees to middle management positions
- Utilized extensive knowledge and skill of management to significantly improve effectiveness of
manpower by 25%

Education

Kyiv National Linguistic University

Philology, Киев
Higher, from 2007 to 2011 (3 years 8 months)

Additional education and certificates

TOEFL

2017, 6 months

Knowledge and skills

Language proficiencies

English — advanced

Additional information

1С, Microsoft Office, Cloud Services, AI (Gemini, ChatGPT)
Leadership
Team Management
Problem-Solving
Decision-Making
KPI planning and control
P&L control
Process Improvement and optimization
Resource allocation
Communication
Strategic thinking


English – Advanced
Driving license B