Resume from May 3, 2017

Alberto

Менеджер по работе с клиентами, 1 500 UAH

Employment:
Full-time.
Age:
40 years
City of residence:
Ivano-Frankivsk
Ready to work:
Kyiv

Contact information

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Work experience

Customer Support Agent, Sale, Account Manager Customer Service

from 10.2015 to 10.2016 (1 year)
ZoomSupport, Івано-Франківськ (We at Zoom strive to insure that our customers needs and expectations are met. We will do what it takes to understand your requirements and resolve issues related to our service. All suggestions and comments are very much appreciated so please do not hes.)

My main duty is to become associated with a company where I can utilize my skills, knowledge and gain more experience, focusing on the economic productivity of the company.
If you work in sales, call center, Customer Support Agent, Selle, Service Manager Customer Account.
My first mission is to follow the law of association, win new customers and retain old customers.
Participate and analyze when the company launches a new product.
Not cheap sale, show that the quality of the products justifies the price.

Education

Ukraine - Ivano Frankivis'k - National Technical University of Oil and Gas

Oil and gas extraction (Master)., Ivano Frankivis'k
Higher, from 2011 to 2015 (3 years 9 months)

Knowledge and skills

MS Excel MS Word MS Office PC User CRM Accounting Mathcad

Additional information

[Joaquim Alberto Goma]

[Ukraine- Ivano - Frankivsk - Zone - Sich Riflemen nº75- Apartment number nº1]
Telephone: [[open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)]E-mail: [[open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)]
Skype: [goma-vip12]Age: 32 years [08/10/1983]
Status: [Marriage]
Objectives:
[Working in Oil and Gas; chemical reactions in the oil; Investigations of oil and gas Fluid Mechanics; theoretical economics; Accounting and Management and Call Center, Customer Support Agent, Sales, Customer Service]
Formation:
[Accounting and Management] - [2006-2009]
[Angola - Cabinda - Polytechnic East John Paul II (IMPC)]
[Higher Education - Oil and Gas Engineering] - [2010-2015]
[Ukraine - Ivano Frankivis'k - National Technical University of Oil and Gas]
Experience:
Skills Computação- [Microsoft Office: Word, Excel, PowerPoint]

Qualifications:
[Basic Knowledge of Construction Technician]
[Advanced basic knowledge of electrical installations in residential and industrial field]
[Advanced knowledge of software]
[Basic knowledge Advanced Fluid Mechanics]
[Advanced basic knowledge of Mathcad, Microsoft Office Accounting]
Responsibilities:
[Keep the sustainability of the company]
[Occupational Safety Policy]
[Communication capacity]
[Flexibility and adaptation to change]
[Dynamic and sound management of projects and ideas]
[Ability to adapt to multicultural environments]
Additional Information:
[Portuguese - is (native)]
[Ukrainian - B]
[Russian - B]
[English and French-C]

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