Tope
Customer support representative, Virtual assistant, Front-end developer
- Employment:
- Full-time.
- Age:
- 34 years
- City of residence:
- Kyiv
- Ready to work:
- Kyiv, Remote
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/3675666
Work experience
Customer support representative
from 01.2020 to 01.2023
(3 years)
Light House Agency, Kiev (Послуги для населення та бізнесу)
Sales representative
from 01.2018 to 01.2020
(2 years)
Kulanaco, Poltava (Medicine, pharmacy)
Dispatcher
from 03.2017 to 02.2020
(2 years 11 months)
Smart Freight Company, Одесса (Auto business and auto service)
Keep records, monitoring drivers' daily logs for errors or violations and monitoring their working hours and equipment availability.
Keep tabs on the weather at all drivers' locations to be able to flag potential issues, typically with the aid of numerous computer programs.
Serve as a reliable point of contact to balance drivers' health and safety with customer requirements.
Customer Support Manager
from 09.2016 to 12.2021
(5 years 3 months)
Gemini Marketing Company, kharkov (Education and science)
Assistant Manager
from 12.2015 to 07.2021
(5 years 7 months)
Kievevia Travel Agency, kharkov (Tourism)
Education
V.N KARAZIN NATIONAL UNIVERSITY
MEDICINE, kharkov
Higher, from 2013 to 2018 (5 years 5 months)
Additional education and certificates
SheCodes React
2022,6 months
Certificate
SheCodes Responsive
2022, 6months
Certificate
SheCodes Plus
2022, 6months
Certificate
Knowledge and skills
Language proficiencies
English — advanced
Additional information
Welcome to my profile! I am a dedicated Executive Assistant (EA) with a deep passion for supporting businesses. I have over six years of experience as a customer service representative, representing various sectors such as Health, IT, Entertainment, and more. I also have proficiency in HTML, CSS, and JavaScript, the core languages of front-end development.
In addition to my customer service background, I provide virtual assistance to CEOs and high-level executives, helping them achieve their goals while upholding the company's core values and ideologies. Some of my key responsibilities include providing creative and detailed customer care services, scheduling appointments, managing calendars, planning business trips, and more.
I aim to deliver the highest quality personalized support to any company and ensure that projects receive the professional attention they deserve. Recently, I enrolled in an IT program that has given me valuable insights into technology, enhancing my knowledge about new IT trends and how to incorporate them into businesses for increased productivity and growth.
I thrive on continuous learning and actively seek opportunities to acquire more knowledge for my career and personal growth.
Thank you for visiting my profile, and I am excited to connect with you soon!
Sincerely,
Tope.
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