Valeria
Account manager, Customer Support, Teacher, Recruiter (HR)
- Employment:
- Part-time.
- Age:
- 25 years
- City of residence:
- Kyiv
- Ready to work:
- Kyiv, Remote
Contact information
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Work experience
English tutor
from 11.2020 to now
(3 years 6 months)
Freelance, Київ (Education and science)
Teaching student and helping them improve their English language
Key account manager (US market)
from 01.2019 to 01.2020
(1 year)
Everest transportation systems, Kiev (Transportation and logistics)
- Negotiated with different freight companies all across the US and Canada in spoken and written form.
- Managed and archived quality documentation.
Customer care agent/account manager
from 05.2018 to 01.2019
(8 months)
QM, Kiev (Customer services for online websites)
- Conducted fast-paced chats to resolve incoming issues.
- Offered advice and assistance to US, UK, NZ, AU customers via phone, email and chat.
Online English teacher
from 05.2017 to 05.2018
(1 year)
Bibo Global Opportunity, Киев (Education and science)
- Working with students between ages 8 and 70+ on grammar, pronunciation and sentence construction.
- Facilitated and trained students for TOEFL and IELTS exams.
Translator (russian-english)
from 01.2016 to 07.2016
(6 months)
Freelance, Киев (Public and business services)
- Delivered translated (from Russian) content in English language preserving original meaning and tone.
- Edited translated content to maintain original format, font, and structure.
Education
Taras Shevchenko National University of Kiev
Clinical psychology and psychotherapy, Київ
Unfinished higher, from 2020 to 2022 (1 year 9 months)
Master's degree in clinical psychology with an emphasis on consultation and therapy, neuropsychology
Магістреська программа з психотерапії і клінічної психології з фокусом на консультації і терапії, нейропсихології
Boris Grinchenko Kyiv University
Linguistics(English language), Киев
Higher, from 2015 to 2019 (3 years 9 months)
Bachelor's degree in English language and literature with additional degree in advertisement and public relations.
Ступінь бакалавра з англійської мови та літератури з додатковим ступенем з реклами та зв’язків з громадськістю.
Knowledge and skills
Language proficiencies
- English — advanced
- Russian — fluent
- Ukrainian — fluent
Additional information
- fast typing skills
- computer literate
- interpersonal skills
- deep knowledge of psychology
- fluent speaking, writing and reading in English
- translating experience (Russian-English)
- writing skills (copyeditor)
- competence, discipline, punctuality
- developed creative thinking and imagination (hobby: an artist)
- access to a fast Internet connection
- experience of working remotely
- experience of office work and night shifts
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