Виталий

Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/4086566

Work experience

Project Manager

from 09.2016 to now (7 years 8 months)
GeeksForLess, Николаев (Николаевская обл.) (GeeksForLess is a North American based outsourcing company where we provide top quality services as Technical Support, Web and Software Development.)

My roles and responsibilities are:

* planning and defining scope;
* activity planning and sequencing;
* resource planning;
* developing schedules;
* time estimating;
* creating charts and schedules;
* managing risks and issues;
* monitoring and reporting progress;
* team leadership;
* strategic influencing;
* business partnering;
* working with vendors
* controlling quality;

* meeting with foreign guests, business discussions for further selling of products and development of Web applications;
* solid management skills and fluent English for working with customers;
* discussions with people in dealing questions and solving them;
* progress in learning IT industry with new tools for web development

Project Manager

from 05.2015 to 09.2016 (1 year 4 months)
Azubu, Николаев (Николаевская обл.) (IT Software Development)

My roles and responsibilities are:

* planning and defining scope;
* activity planning and sequencing;
* resource planning;
* developing schedules;
* time estimating;
* creating charts and schedules;
* managing risks and issues;
* monitoring and reporting progress;
* team leadership;
* strategic influencing;
* business partnering;
* working with vendors
* controlling quality;

Broadcast Engineer

from 02.2014 to 05.2015 (1 year 3 months)
Azubu, Николаев (Николаевская обл.) (Customer Support)

My roles and responsibilities were:

* assistance in installing and configuring software;
* monitoring and maintaining computer systems and networks;
* talking staff or clients through a series of actions, either via email, skype, screen-sharing or via calls to help set up systems or resolve issues;
* troubleshooting system and network problems and diagnosing and solving software faults;
* providing support, including procedural documentation and relevant reports;
* following diagrams and written instructions to repair a fault or set up a system;
* supporting the roll-out of new applications;
* setting up new users'​ accounts and profiles and dealing with password issues;
* responding within agreed time limits to call-outs;
* working continuously on a task until completion (or referral to third parties, if appropriate);
* prioritising and managing many open cases at one time;
* rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
* testing and evaluating new technologies;
* debuggers' logs analyzing;
* bugs tracking and follow up open cases.

Technical Support Engineer

from 05.2013 to 02.2014 (9 months)
Hostopia, Николаев (Николаевская обл.) (Technical Support)

My roles and responsibilities were:

* evaluated system potential by testing compatibility of new programs with existing programs;
* evaluated expansions or enhancements by studying work load and capacity of computer system;
* confirmed program objectives and specifications by testing new programs; compared programs with established standards;
* improved existing programs by reviewing objectives and specifications; recommending changes;
* maximized use of hardware and software by training users; interpreted instructions; answered questions;
* prepared reference for users by writing operating instructions.
* maintained client confidence and protected operations by keeping information confidential.
* maintained professional and technical knowledge by attending educational workshops; reviewing professional publications;

Education

ЧДУ им. Петра Могилы

Факультет Политических наук, Николаев (Николаевская обл.)
Higher, from 2010 to 2015 (4 years 9 months)

Knowledge and skills

Language proficiencies

• English — advanced
• Russian — fluent
• Ukrainian — fluent

Additional information

Some additional info about me:
* Foreign passport

Hobby and free time:
a) Listening music (Pop, dance, house);
b) Walking 20km per a week;
c) Healthy style of life (no smoking and no alcohol);
d) Gym three times a week;
e) Professional Volleyball player;
f) Visiting UK/US forums for sharing ideas for improving hardware/software/games;
g) Enjoy playing soccer.