Vasyl

Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/9875699

Work experience

Project Development Manager - Hotel Pre-Opening

from 11.2020 to now (3 years 6 months)
Andaman Riviera Phuket Hotel, a member of Radisson Individuals, Phuket (Hotel and restaurant industry)

- Development and implementation of the hotel's business strategy in accordance with Radisson Hotel Group standards.
- Ensure project decisions align with company objectives, including pre-existing marketing and branding agreements with the Radisson Hotel Group.
- Control schedules to meet deadlines for opening and construction.
- Manage budgeting, planning, and purchasing of hotel equipment for cost-effectiveness.
- Coordinate with contractors to ensure timely and budget-friendly delivery of technical solutions that meet requirements.

Technical (Agile) Project Manager & QA Tester

from 11.2019 to now (4 years 6 months)
ZOOR L.L.C.- "Theme Park & Water Park Management System", Remote (IT)

As a Project Manager:
- Develop comprehensive project plans, set clear objectives, and optimize resources.
- Proactively monitor progress, identify and resolve issues, and communicate risk management strategies effectively.
- Lead Agile methodology enhancements and collaborate with cross-functional teams for accurate estimation and tracking.

As a QA Tester:
- Independently manage JIRA, execute test plans, and contribute to overall testing.
- Collaborate with Commercial/Support teams to isolate software issues and perform rigorous testing.
- Provide timely and thorough reporting of test results to drive efficient issue resolution.

Continuing:
- Continuous Improvement: Actively seek opportunities to enhance processes and foster collaboration.
- Quality Assurance Leadership: Maintain high standards and advocate for best practices.
- Client Engagement: Gather feedback and drive iterative improvements.
- Training and Mentorship: Provide guidance to foster professional growth.

Assistant Operations Manager

from 10.2018 to 10.2020 (2 years)
Blue Tree Phuket, Phuket (Hotel and restaurant industry)

- Developed and implemented exceptional operation standards for the first PAL project of Crystal Lagoon, ensuring consistent customer satisfaction.
- Established effective Standard Operating Procedures, business processes, and risk management practices, streamlining operations.
- Ensured safety and guest well-being through vigilant supervision of all park operations and adherence to safety regulations.
- Optimized revenue generation and cost control strategies, resulting in sustained profitability and business growth.

Ticketing & Guest Services Manager

from 02.2016 to 09.2018 (2 years 7 months)
“RamaYana” Water Park, Pattaya (Hotel and restaurant industry)

- Directed entrance and admission operations for seamless guest flow, resulting in a 10% increase in positive feedback.
- Collaborated with departments to improve overall park operations, leading to a 15% increase in guest satisfaction ratings.
- Implemented successful pricing and promotion strategies, resulting in a 12% attendance increase and 20% revenue increase.
- Trained and developed a high-performing team, resulting in a 25% improvement in staff performance and 10% decrease in customer complaints.
- Consistently exceeded attendance and revenue targets while upholding the Ramayana Water Park's values.

F&B Service Manager

from 04.2013 to 02.2016 (2 years 10 months)
“Splash Jungle “Waterpark, Phuket (Hotel and restaurant industry)

- Effectively led and managed restaurant teams to consistently deliver exceptional service and uphold high standards.
- Implemented and executed effective sales strategies, resulting in increased revenue and surpassing sales targets.
- Proactively identified and implemented cost-saving measures in the F&B outlets across all water parks, resulting in significant expense reduction.

Demolition, Civil Engineering & Groundworks

from 08.2003 to 08.2012 (9 years)
Keltbray, London (Construction, architecture, interior design)

- I have excelled in a multi-disciplinary environment by delivering numerous high-profile demolition projects while also providing valuable construction support for both refurbishment and new build projects. My expertise and dedication have contributed to the successful completion of these complex endeavors, earning me a reputation as a reliable and skilled team player.

Education

Les Roches Jin Jiang International Hotel Management College (IRJJ) 上海锦江国际理诺士酒店管理专修学院

International Hotel Administration, Shanghai
Specialized secondary, from 2012 to 2013 (1 year)

Post Graduate Certificate, International Hotel Management

Lviv Polytechnic National University

Institute of Telecommunications, Radio electronics & Electronic Engineering (ITRE), Lviv
Higher, from 1999 to 2003 (4 years)

Bachelor of Science

Additional education and certificates

Agile Project Management with Jira Cloud: 1 Projects, Boards, and Issues online

online
Certificate

Agile Project Management with Jira Cloud: 2 Lean and Agile Processes

online
Certificate

Project Management Foundations

online
Certificate

Talent Sourcing

online
Certificate

Technical Recruiting

online
Certificate

Knowledge and skills

Language proficiencies

• English — advanced
• Ukrainian — fluent
• Polish — advanced
• Russian — fluent

References

• Martin Côté

  Martin Côté

  Co-Founder/Managing Director, Andaman Capital

  Contact details are hidden

• Gabriele Noe

  Gabriele Noe

  Director, Marcopolo Trading Phuket (F/B supplier)

  Contact details are hidden

• Andrey Pchelintsev

  Andrey Pchelintsev

  Co-Founder / CTO, iZOOR L.L.C. - "Theme Park & Water Park Management System"

  Contact details are hidden

Additional information

Versatile leader with demonstrated success in the Hospitality and IT sectors, adept in team management, operations, and customer service. Proven record in enhancing business performance and exceeding quality standards. Experienced in technical project management and quality assurance, with skills honed in Agile methodologies and risk management within startup environments. Over 4 years as a Technical Project Manager, proficient in JIRA, Confluence, and Agile/Scrum frameworks. As a QA Tester, possess in-depth knowledge of software testing practices and a passion for delivering high-quality software. Thrive in team-oriented, values-led environments.

PROJECTS:

Co-Founder of iZOOR L.L.C. – "Theme Park & Water Park Management System"

a. Garden City Waterpark, Cambodia:
- Lead project management efforts using Agile and Scrum methodologies, orchestrating the entire project life cycle. Conducted comprehensive manual QA testing for our POS and ticketing software and created test plans to ensure software quality standards. Managed bug reports and provided pre-opening consultancy. Link https://gardencitywaterpark.com/

b. Ramayana Water Park, Thailand:
- Supervised and executed technology projects, emphasizing on effective project management. Performed manual QA testing for our POS and ticketing software, designed test plans for quality improvement and enhanced customer service experience. Link https://www.ramayanawaterpark.com/

c. Asian Spice Garden, Thailand:
- As a project leader, directed project life cycles aligned with strategic company goals. Managed tech projects and led manual QA testing for our POS and ticketing software. Developed test plans to maintain top-notch software quality. Link http://asianspicygarden.shop/