Vasyl

Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/4563559

Work experience

PROJECT DEVELOPMENT MANAGER - HOTELS PRE-OPENING

from 11.2020 to now (3 years 6 months)
Andaman Riviera Phuket Hotel, a member of Radisson Individuals, Phuket, Thailand (Hotel and restaurant industry)

- Lead and coordinate an outsourcing consulting company for hotel search and branding in Phuket, from planning to opening and management.
- Ensure project decisions align with company objectives, including pre-existing marketing and branding agreements with the Radisson Hotel Group.
- Control schedules to meet deadlines for opening and construction.
- Manage budgeting, planning, and purchasing of hotel equipment for cost-effectiveness.
- Coordinate with contractors to ensure timely and budget-friendly delivery of technical solutions that meet requirements.

ASSISTANT OPERATIONS MANAGER

from 10.2018 to 10.2020 (2 years)
Blue Tree Phuket, Phuket, Thailand (Hotel and restaurant industry)

- Developed and implemented exceptional operation standards for the first PAL project of Crystal Lagoon, ensuring consistent customer satisfaction.
- Established effective Standard Operating Procedures, business processes, and risk management practices, streamlining operations.
- Ensured safety and guest well-being through vigilant supervision of all park operations and adherence to safety regulations.
- Optimized revenue generation and cost control strategies, resulting in sustained profitability and business growth.

TICKETING & GUEST SERVICE MANAGER

from 02.2016 to 09.2018 (2 years 7 months)
Ramayana Water Park, Pattaya, Thailand (Hotel and restaurant industry)

- Directed entrance and admission operations for seamless guest flow, resulting in a 10% increase in positive feedback.
- Collaborated with departments to improve overall park operations, leading to a 15% increase in guest satisfaction ratings.
- Implemented successful pricing and promotion strategies, resulting in a 12% attendance increase and 20% revenue increase.
- Trained and developed a high-performing team, resulting in a 25% improvement in staff performance and 10% decrease in customer complaints.
- Consistently exceeded attendance and revenue targets while upholding the Ramayana Water Park's values.

FOOD SERVICE MANAGER

from 07.2015 to 02.2016 (7 months)
Centara Hotels & Resorts, “Splash Jungle“ Waterpark, Phuket, Thailand (Hotel and restaurant industry)

- Effectively led and managed restaurant teams to consistently deliver exceptional service and uphold high standards.
- Implemented and executed effective sales strategies, resulting in increased revenue and surpassing sales targets.
- Proactively identified and implemented cost-saving measures in the F&B outlets across all water parks, resulting in significant expense reduction.

DEMOLITION, CIVIL ENGINEERING & GROUNDWORKS

from 08.2003 to 08.2012 (9 years)
Kelbray, London (Construction, architecture, interior design)

- I have excelled in a multi-disciplinary environment by delivering numerous high-profile demolition projects while also providing valuable construction support for both refurbishment and new build projects. My expertise and dedication have contributed to the successful completion of these complex endeavors, earning me a reputation as a reliable and skilled team player.

Education

Les Roches Jin Jiang International Hotel Management College

Hotel Management, Shanghai, China
Specialized secondary, from 2012 to 2013 (1 year)

- International Hotel Administration

Lviv Polytechnic National University

ITRE, L’viv, Ukraine
Unfinished higher, from 1999 to 2003 (4 years)

Bachelor of Science - Department of Theoretical Radio Engineering and Radio Measurement (TRERM)

Additional education and certificates

Agile Project Management with Jira Cloud: 1 Projects, Boards, and Issues

online
Certificate

Agile Project Management with Jira Cloud: 2 Lean and Agile Processes

online
Certificate

Project Management Foundations

online
Certificate

Talent Sourcing

online
Certificate

Technical Recruiting

online
Certificate

Knowledge and skills

Language proficiencies

• English — advanced
• Ukrainian — fluent
• Russian — fluent
• Polish — advanced

References

• Martin Côté

  Martin Côté

  Andaman Capital, Co-Founder/Managing Director

  Contact details are hidden

• Gabriele Noe

  Gabriele Noe

  Director, Marcopolo Trading Phuket (F/B supplier)

  Contact details are hidden

Additional information

I'm a dynamic leader with extensive experience in hospitality industry, specifically in managing hotels and entertainment venues. My wide-ranging skills encompass project management, operational oversight, team leadership, and marketing, along with a strong financial acumen. I have a proven track record in successfully overseeing pre-launch and operational phases of hospitality establishments, while maintaining a consistent emphasis on exceptional customer service. My proficiency in orchestrating teams to surpass industry standards ensures I can drive comprehensive success in any organization.