Vasyl

Контактная информация

Соискатель указал телефон , эл. почту и LinkedIn.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/4563559

Опыт работы

PROJECT DEVELOPMENT MANAGER - HOTELS PRE-OPENING

с 11.2020 по наст. время (3 года 7 месяцев)
Andaman Riviera Phuket Hotel, a member of Radisson Individuals, Phuket, Thailand (Hotel and restaurant industry)

- Lead and coordinate an outsourcing consulting company for hotel search and branding in Phuket, from planning to opening and management.
- Ensure project decisions align with company objectives, including pre-existing marketing and branding agreements with the Radisson Hotel Group.
- Control schedules to meet deadlines for opening and construction.
- Manage budgeting, planning, and purchasing of hotel equipment for cost-effectiveness.
- Coordinate with contractors to ensure timely and budget-friendly delivery of technical solutions that meet requirements.

ASSISTANT OPERATIONS MANAGER

с 10.2018 по 10.2020 (2 года)
Blue Tree Phuket, Phuket, Thailand (Hotel and restaurant industry)

- Developed and implemented exceptional operation standards for the first PAL project of Crystal Lagoon, ensuring consistent customer satisfaction.
- Established effective Standard Operating Procedures, business processes, and risk management practices, streamlining operations.
- Ensured safety and guest well-being through vigilant supervision of all park operations and adherence to safety regulations.
- Optimized revenue generation and cost control strategies, resulting in sustained profitability and business growth.

TICKETING & GUEST SERVICE MANAGER

с 02.2016 по 09.2018 (2 года 7 месяцев)
Ramayana Water Park, Pattaya, Thailand (Hotel and restaurant industry)

- Directed entrance and admission operations for seamless guest flow, resulting in a 10% increase in positive feedback.
- Collaborated with departments to improve overall park operations, leading to a 15% increase in guest satisfaction ratings.
- Implemented successful pricing and promotion strategies, resulting in a 12% attendance increase and 20% revenue increase.
- Trained and developed a high-performing team, resulting in a 25% improvement in staff performance and 10% decrease in customer complaints.
- Consistently exceeded attendance and revenue targets while upholding the Ramayana Water Park's values.

FOOD SERVICE MANAGER

с 07.2015 по 02.2016 (7 месяцев)
Centara Hotels & Resorts, “Splash Jungle“ Waterpark, Phuket, Thailand (Hotel and restaurant industry)

- Effectively led and managed restaurant teams to consistently deliver exceptional service and uphold high standards.
- Implemented and executed effective sales strategies, resulting in increased revenue and surpassing sales targets.
- Proactively identified and implemented cost-saving measures in the F&B outlets across all water parks, resulting in significant expense reduction.

DEMOLITION, CIVIL ENGINEERING & GROUNDWORKS

с 08.2003 по 08.2012 (9 лет)
Kelbray, London (Construction, architecture, interior design)

- I have excelled in a multi-disciplinary environment by delivering numerous high-profile demolition projects while also providing valuable construction support for both refurbishment and new build projects. My expertise and dedication have contributed to the successful completion of these complex endeavors, earning me a reputation as a reliable and skilled team player.

Образование

Les Roches Jin Jiang International Hotel Management College

Hotel Management, Shanghai, China
Среднее специальное, с 2012 по 2013 (1 год)

- International Hotel Administration

Lviv Polytechnic National University

ITRE, L’viv, Ukraine
Неоконченное высшее, с 1999 по 2003 (4 года)

Bachelor of Science - Department of Theoretical Radio Engineering and Radio Measurement (TRERM)

Дополнительное образование и сертификаты

Agile Project Management with Jira Cloud: 1 Projects, Boards, and Issues

online
Сертификат

Agile Project Management with Jira Cloud: 2 Lean and Agile Processes

online
Сертификат

Project Management Foundations

online
Сертификат

Talent Sourcing

online
Сертификат

Technical Recruiting

online
Сертификат

Знания и навыки

Знание языков

• Английский — продвинутый
• Украинский — свободно
• Русский — свободно
• Польский — продвинутый

Рекомендации

• Martin Côté

  Martin Côté

  Andaman Capital, Co-Founder/Managing Director

  Контактные данные скрыты

• Gabriele Noe

  Gabriele Noe

  Director, Marcopolo Trading Phuket (F/B supplier)

  Контактные данные скрыты

Дополнительная информация

I'm a dynamic leader with extensive experience in hospitality industry, specifically in managing hotels and entertainment venues. My wide-ranging skills encompass project management, operational oversight, team leadership, and marketing, along with a strong financial acumen. I have a proven track record in successfully overseeing pre-launch and operational phases of hospitality establishments, while maintaining a consistent emphasis on exceptional customer service. My proficiency in orchestrating teams to surpass industry standards ensures I can drive comprehensive success in any organization.