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Work experience

Senior MS Dynamics CRM implementation consultant\Business analyst

from 08.2015 to now (8 years 9 months)
E-consulting, Киев (IT, Consulting)

Creating specifications for CRM solutions
Process analysis AS-IS and AS-TO-BE
Process visualization (BPMN)
Demo presentation
Experience of working in Agile (Kanban, Scrum) methodologies
customization CRM system
Programming skills in C#, JavaScript
Creating user documentation

Completed projects:
XRM Banking based on MS Dynamics CRM 2016,
solution for AutoRetail based on 365 Dynamics CRM

Education

National Technical University of Ukraine “Kyiv Polytechnic Institute”, Kyiv, Ukraine

Specialist’s of Science in Information Technology, Киев
Higher, from 2004 to 2010 (5 years 6 months)