Contact information

The job seeker has entered a phone number and email.

You can get this candidate's contact information from https://www.work.ua/resumes/4138811

Language proficiencies

• English — advanced
• Russian — fluent
• Ukrainian — fluent

Additional information

Profile__________

Since finishing my education in Ukraine I have worked within a number of industries such as hospitality, leisure and tourism, office administration, entertainment and media. I have a mature, enthusiastic and professional outlook, with an ability to develop ideas, and to coordinate and supervise. The experience to date has led to an accumulation of excellent personal and good time management skills allowing a strong ability to perform effectively.

Competencies__________

A highly motivated and energetic professional with excellent customer service skills and with a proven ability to be flexible to the environment. Dedicated to achieve objectives and exceed guest expectations in a high pressured environment.

Education__________

Master’s Degree in Hospitality Management September 2010 – June 2011

Bachelor’s Degree in Hospitality Management September 2006 – July 2010

Classic Private University, Zaporizhzhya, Ukraine

Certified Human Resources Professional, Blue Ocean Academy Dubai November 2012 – January 2013


•Strategic HR Management
•Job Analysis
•Interviewing Candidates
•Recruitment
•Training & Development
•Performance Management
•Establishing Compensation Plans


Professional Background__________

Hilton Capital Grand Abu Dhabi, UAE June 2015 – Current
HR Supervisor (2 years)

•Assisting HR Manager with HR Strategy including succession planning processes
•Helping achieve departmental goals
•Controlling costs and assist in meeting hotel/departmental financial goals
•Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
•In charge of HR Department in the absence of HR Manager
•Working with local organizations and universities to promote the hospitality industry
•Previously Blue Energy Chairperson; OeX Committee
•Payroll Submission on monthly basis for 215 employees
•Monthly Reports Submission to the finance department and regional office
•Ensure that recruitment policies and practices are adhered to and that agreed recruitment metrics are achieved
•Assisting HR Manager, General Manager and all HODs with daily requirements
•Supervise the team to ensure that HR operations run smoothly and efficiently
•Handling Disciplinary issues
•Arranging Team Members Gathering and activities on monthly basis; Annual Party on yearly basis
•Supporting the hotel with departmental training requirements
•Working closely with L&D Team and arranging necessary trainings, working on SALT, Trip Advisor and guests feedback improvements
•Departmental Trainer
•Passport and visa renewal formalities
•Reviewing job chats; collecting performance review forms and preparing performance development plan accordingly
•Air Tickets arrangements (new team members, vacation tickets, leavers)
•Applying for medical insurance cards (Daman and MetLife Alico)
•CID Update
•Working on budget with HR and Finance Manager
•Updating activities on social media
•Journey Ambassador in the lobby on monthly basis (collecting guests feedback, preparing the report)


• The Address Dubai Marina Hotel, Dubai, UAE June 2013 – June 2015
HR Coordinator (2 years)

•The Address Dubai Mall Hotel, Dubai, UAE, 693 rooms December 2011 – June 2013
Guest Service Agent (1.6 months)