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Work experience

Senior Software Analyst

from 06.2013 to 07.2017 (4 years 1 month)
OJS Company "Universal Bank" (Banks), Kiev (Finance, banking, and insurance)

* full coordination and management of current projects
* communication with stakeholders
* solving conflict situations between colleagues involved in work process
* prioritizing and coordinating tasks to complete project within deadline
* vendors management including agreement on timelines.
* projects categorization and prioritization for the Releases.
* issues and bugs investigation and tracking (trough JIRA).
* coordination of Business Units during testing activities.
* performing of bug-fix testing, UAT, readiness testing.
* developing of data fixes and reports on SQL.
* participation in preparation and analysis of documentation (requirements, functional specifications, user's guides, parameterization guides) in closer cooperation with local Business Units and international IT.
* preparation and implementation of DB queries on demand of Business units.
* adaptation and local implementation of group projects and initiatives.
* cooperation and interaction with foreign colleagues and vendors of blueprint systems (email, skype, phone calls, video meetings).

Senior Engineer

from 07.2011 to 05.2013 (1 year 10 months)
Intesa Sanpaolo Group Ukraine (Pravex Bank), Киев (Finance, banking, and insurance)

Administration of workstations, desktops and laptops ,based on Microsoft Windows family OS, Ensure uninterrupted work of critical services 24/7, fulfillment of user requests according to SLA. An inventory of the equipment of the bank. Minor repairs office technics. Wide experience in managing conflict situations as well as office devices failure (PCs, laptops, printers, MFD etc.), and also in software.

System administrator

from 02.2011 to 07.2011 (5 months)
BMS SERVICE, Киев (IT-consulting)

Ensure uninterrupted work of second line support unit on "Astelit" project. Training of the second line support employees. First line support consultation. Writing manuals and technical documentation. Monitoring of tickets. Ensure uninterrupted work of critical services 24/7. VIP Users support (over 50).Weekly creation and preparation of reports. Administration of servers, workstations desktops and laptops based on Microsoft Windows family OS

Lead Software Engineer

from 09.2007 to 12.2010 (3 years 3 months)
Prominvestbank, Николаев (Николаевская обл.) (Finance, banking, and insurance)

Coordination regional projects of implementation new banking software. Cooperation with business unit for creation demands for new functionality of banking software. Installation and configuration the National Bank applications. Administration of banking applications, software systems, database, different bank reporting. Writing manuals and technical documentation. Ensure uninterrupted work of critical services 24/7. Training of the users. Weekly creation and preparation of reports. Preparing of documentation for projects such as implementation of a new software system. Knowledge of the backup technology and protect the information. Backup and storage of banking information. Support and improvement FoxPro report.

Engineer - programmer transfer complex

from 05.2007 to 08.2007 (3 months)
Nikolaev petroleum, Николаев (Николаевская обл.) (Energy and Fuel)

Administration of servers, workstations desktops, based on Microsoft Windows family OS. Users support. Servicing office equipment, ATS, radio stations. Order and purchase of computer and office equipment, as well as clearance permits and contracting.

Engineer

from 11.2006 to 05.2007 (6 months)
Information Technology. Services & solutions, Николаев (Николаевская обл.) (IT-consulting)

Repair, adjustment and preventive maintenance of computer, office equipment in the courts of the city and Mykolaiv region, the design, configuration and administration of local area networkin the courts of the city and Mykolaiv region. Installation and configuration of specialized software in the courts of the city of Nikolayev and the region.

Education

National University of Shipbuilding

Finance, Finance, Николаев (Николаевская обл.)
Higher, from 2006 to 2008 (2 years 2 months)

National University of Shipbuilding

System engineer, ELECTROTECHNICAL, specialist, Nikolaev.Ukraine
Higher, from 2001 to 2007 (5 years 9 months)

Additional education and certificates

Driving courses

3 mounts

Knowledge and skills

Language proficiencies

• English — average
• Ukrainian — fluent
• Russian — fluent

Additional information

Analytical skills, accuracy and attention to detail, corporate ethics, teamwork, business correspondence, business communication, organization of events, positive perception, sense of humor.