Ольга
Project manager, coordinator
- Employment:
- Full-time.
- Age:
- 42 years
- City:
- Kyiv
Contact information
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Work experience
Project Manager of Service Center
from 11.2013 to 03.2017
(3 years 4 months)
Yuvis LLC, Київ (Laboratory equipment and reagents)
- Management of all stages of the service center.
- Setting tasks to service engineers, control of timing and quality
- Monitoring of the service block DB 1C. Problems analyzing, formation and distribution of tasks to programmer, control of implementation
- Diagnostics and repair of medical laboratory equipment, application support for Users
- Cooperation with trade, logistics and accounting departments
- Established an informational cooperation with Manufacturers (USA, Denmark)
- Implementation of projects for metrological certification (licensing) of equipment
- Individual coaching of employees
- Organization of business trips
- Document management
- Department efficiency reporting
Sales Manager
from 11.2011 to 05.2012
(6 months)
Marcus Evans, Київ (B2B, conferences, business events)
Organization of the international conferences for the TOP-management of the leading companies in the world's largest commercial sectors
- Search for potential clients, active sales
- Conduct of negotiations and full support of the deals
- Preparation of commercial propositions, presentations and contracts
- Development of the sales structure
- Analyzing of the team work efficiency
Specialist. Debt collecting department
from 04.2009 to 05.2011
(2 years 1 month)
JSC UkrSibbank, Київ (Finance, banking, and insurance)
- Working with clients to repay overdue debts under Soft-collection (identifying the causes of debts, making arrangements for the payments and process control, miscalculation of amounts, consulting about services and products of the Bank)
- Pre-collection calls (prevention of debts appearance), Welcome Calls (customers interview to improve the quality of work and /or monitoring the implementation of the regulations)
- Contacts updating
- Analyzing of the division efficiency. Reporting on the sector problems
Specialist. Outsourcing Services, Contact Center
from 12.2007 to 04.2009
(1 year 4 months)
JSC UkrSibbank, Київ (Finance, banking, and insurance)
- Consulting clients of the insurance company (services, products, insured events registration)
- Cross-selling of the products and services of the Company
- Monitoring clients about the quality of work of IC, conduct test purchases
- Formation of the sales structure
- Personnel training
- Preparation of knowledge control tests
Marketing Manager, Project Manager
from 11.2006 to 08.2007
(9 months)
JSC “Jupiter Life Insurance “Vienna Insurance Group», Київ (Finance, banking, and insurance)
- Management of the company's Internet site modernization, support, web-service for customers, update of databases
- Project management: development of insurance products
- Development of marketing materials: printing products, banners, preparation of press releases
- Preparation of briefs and cooperation with contractors
- Communication with clients of the insurance company, preparation of contracts
- Reporting to the Board
- Directing Personnel department (documentation, recruiting and personnel training)
Personal Assistant to President
from 09.2005 to 02.2006
(5 months)
Indian pharmaceutical company «Genom», Київ (Pharmaceutics)
- Providing informational and support communication between Ukrainian and Indian offices of the Company
- Document flow (Russian, Ukrainian, English), preparation of contracts, presentations, reports, business correspondence
- Planning schedule (organization of meetings, business trips)
- Travel arrangements (visa support, booking of tickets, hotel reservations)
- Conduct departments' meetings on current issues
- Support of department's projects
- Training of new employees
- Office administration
Reception Administrator
from 02.2005 to 06.2005
(4 months)
Hotel “Berdyansk”, Бердянськ (Provision of hotel and restaurant services)
- Handled the guest check in and check outs, preparing bills and taking payment
- Control occupancy rooms, luggage locker service (reporting)
- Managed of the booking department
- If necessary, replace of senior administrator
- Personnel training
Accountant, office-manager
from 12.1999 to 06.2005
(5 years 6 months)
PE Yemelianov, Бердянськ (Finance, banking, and insurance)
Accounting of goods realization (3 stores), warehouse control.
Developed a new system of discounts, which increased sales for 17%.
Search for new suppliers
Education
Academy of Management and Information Technology "ARIU", Berdyansk
Management of organizations, manager-economist. Certified translator., Бердянськ
Higher, from 1999 to 2004 (4 years 9 months)
Additional education and certificates
Business conference "Principles of Progressive Global Business", organized by AIESEC and US Peace Corps. ARIU
October 2001
Stress Management: Resource Management, organized by Consulting and Training Company “LeaderGroup”. Certificate
2008
Knowledge and skills
- Adobe Photoshop
- Пользователь Internet
- Adobe Illustrator
- MS Office
- Adobe After Effects
- Windows
- Работа с оргтехникой
- Работа со сканером
- Работа с принтером
- Работа с ксероксом
- Работа с факсом
- Cinema 4D
- CorelDRAW
- Internet User
- Мини-АТС
- Adobe
- Визуализация
- Trello
- Анимация
- CRM
- OpenOffice
- Google Docs
- Slack
- Nero
- Octane Render
- Композитинг
- Work with fax
- DOS
- Work with the printer
- Work with the scanner
- Norton Commander
- Рисование
- Знакома с проект методологиями (Agile, Scrum, Kanban, Waterfall)
- Drawing
- PBX
- Familiar with Agile methodologies, Scrum, Kanban, Waterfall
Language proficiencies
- Russian — fluent
- Ukrainian — fluent
- English — advanced
- French — beginner
Additional information
Driving license category "B".
October 1999 - November 2000 - AIESEC (International non-political, non-profit youth educational organization. Implementation of international internship programs), Berdyansk
Exchange team member, «Interstudent» Program Coordinator
Personal qualities:
- Leadership skills;
- Strong analytical, planning and organizational skills;
- Sociability;
- Motivation to goals achievement;
- Initiative;
- Responsibility;
- Business-oriented
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