Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/4323205/

Work experience

Personal assistant

from 12.2023 to now (2 years 3 months)
May Provision stores, Remote (Food industry)

Manage email and calendar
• Schedule appointments and meetings
• Data entry and bookkeeping
• Social media management
• Research and data analysis

Medical Doctor

from 11.2022 to 11.2023 (1 year)
Wuse district hospital, Remote (Medicine, pharmacy)

1. Diagnosing patients: Examining patients, taking medical histories, and ordering diagnostic tests to identify health issues.
2. Developing treatment plans: Creating personalized treatment plans, including prescribing medications, performing surgeries, and recommending lifestyle changes.
3. Conducting medical procedures:
Performing various medical procedures, such as biopsies, endoscopies, and surgeries.
4. Providing preventive care: Offering guidance on healthy habits, disease prevention, and early detection of health issues.
5. Staying updated with medical advancements: Participating in ongoing education and training to stay current with the latest medical research, technologies, and treatments.

Medical intern

from 11.2021 to 11.2022 (1 year)
University of Abuja Teaching Hospital, Other countries (Medicine, pharmacy)

1. Assessing patients: Evaluating patients' medical histories, performing physical examinations, and ordering diagnostic tests.
2. Developing treatment plans: Creating and implementing treatment plans under the supervision of senior doctors.
3. Conducting medical procedures:
Performing various medical procedures, such as drawing blood, inserting IV lines, and suturing wounds.
4. Participating in rounds: Joining senior doctors on rounds to discuss patient care and learn from their experiences.
5. Maintaining patient records: Keeping accurate and up-to-date records of patient interactions, test results, and treatment plans.

Customer service manager

from 09.2020 to 10.2021 (1 year 2 months)
stylewise store, Remote (Retail)

1. Leading and managing a team of customer service representatives
2. Developing and implementing customer service strategies and policies
3. Ensuring high-quality customer service and resolving complex customer complaints
4. Analyzing customer feedback and metrics to improve service
5. Training and coaching team members to enhance their skills
6. Handling escalated customer issues and conflicts
7. Setting and achieving customer service performance targets
8. Staying up-to-date with industry trends and best practices

Online Sales representative

from 10.2019 to 08.2020 (11 months)
stylewise stores, Remote (Retail)

1. Respond to customer inquiries via phone, email, or chat
2. Identify and pursue new sales opportunities
3. Build and maintain relationships with existing customers
4. Present products and services to customers
5. Meet and exceed monthly sales targets
6. Stay up-to-date on product knowledge and industry trends
7. Collaborate with internal teams to resolve customer issues
8.Provide exceptional customer service and ensure customer satisfaction
9. Analyze sales data to optimize sales strategies

English teacher

from 02.2018 to 11.2018 (10 months)
Englishhouse, Dnipro (Education and science)

As a substitute teacher i taught young students English language

Teacher

from 02.2017 to 12.2018 (1 year 11 months)
Ispeak, Дніпро (Education and science)

Helping the students to achieve their English-speaking goals

Education

Uzhhorod National University

Medicine, Uzhhorod
Higher, from 2013 to 2019 (6 years)

Knowledge and skills

• Effective Communication
• Problem-Solving
• Time Mgmt
• Teamwork &

Language proficiencies

English — fluent

References

Akhtyrska Olena

Akhtyrska Olena

English Teacher, Ispeak Language school

Additional information

As a curious and adventurous individual, I thrive on exploring new horizons, immersing myself in diverse cultures, and connecting with people from all walks of life. Traveling, reading, watching movies, and meeting new people are passions that fuel my creativity, broaden my perspective, and inspire personal growth.

With a strong emphasis on empathy, attention to detail, and thoroughness, I approach problem-solving with a customer-centric mindset. I believe in taking the time to understand complex issues, researching innovative solutions, and providing personalized support with patience and compassion.

As a self-motivated and resourceful individual, I excel in environments that require independence, adaptability, and strategic thinking. With a strong ability to onboard quickly, think critically, and make informed decisions, I am confident in my capacity to drive results, navigate challenges, and contribute to a dynamic team.