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Work experience

Senior Project Manager / Project and Service Management Consultant

from 10.2019 to 12.2022 (3 years 2 months)
Green Networks and Lizard Soft, Київ (IT)

•Management of complex IT projects (development and implementation of software, software infrastructure) and distributed IT projects (telecommunication systems, monitoring systems, engineering infrastructure).
•Consulting on project management and service management. Providing recommendations for optimizing business processes.

Head of software development division

from 06.2018 to 09.2019 (1 year 3 months)
Credit Commerce, Київ (Фінанси, банки, страхування)

•Creation and implementation of new software development and support processes (front-end and back-end) based on DevOps and ITIL.
•Planning and control of the work of the division (development and testing of new software functionality, support of clients) with using SCRUM and KANBAN.
•Analysis of complex functional requirements and coordination of statements of work creating for software development.
•Research of the software market and selection of promising solutions for their implementation in the company's IT infrastructure.
•Support of projects carried out by third-party companies attracted to the contract (mobile application development, SEO audit and website promotion).
•Attracting and supporting the work of third-party specialists (1C developers).

Head of the development of Cloud services

from 10.2016 to 09.2018 (1 year 11 months)
IT-Integrator, Київ (IT)

•Marketing research of the cloud services market. Development of a business model, creation of a product portfolio of IaaS cloud services and cloud integration services.
•Preparation of work regulations and training of key HelpDesk specialists.
•Development of a typical architecture for software provided by the SaaS model.
•Planning and organization of software development and support.
•Advising other divisions of the company on the principles of organizing service support and outsourcing (ITIL, COBIT). Coaching.
•Management of complex projects for the implementation of software infrastructure and information security using agile process methodology (SCRUM).

Head of the SAP Solutions Support Department

from 10.2015 to 11.2016 (1 year 1 month)
SAPRUN Group, Київ (IT)

•Planning the development of the support department. Implementation of the ITIL-based service project management system.
•Improvement of corporate standards and contractual support base for SAP solutions.
•Planning and organization of training and certification of personnel. Coaching.
•Management of SAP software implementation and support projects. Attraction of subcontractors.
•Participation in marketing events and in the SAP Partner Center of Expertise certification company.

Main Successful Projects:
Updating the key functionality of SAP ERP for PSC "Ukrtransgas"

Deputy of Key Clients Department Director / Head of PMO

from 09.2003 to 09.2015 (12 years)
Incom, Київ (IT)

•Creation of the project support division (PMO for work with key clients). Planning and management of its activities. Selection and training of personnel.
•Development of a project management standard based on PMBok. Coordination of the company's divisions and partner companies. Development of interaction rules.
•Support for sales of integrated IT solutions. Management of the most complex projects as a Project Manager with the functionality of the Chief Project Engineer.
•Direct participation in the certification of the quality of internal processes of the company in accordance with the requirements of DSTU ISO 9001: 2009 and company audits to obtain the status of Cisco Gold Certified Partner.

Main Successful Projects:
•Project name Secure corporate network of PSC "Prominvestbank" - One of the best Ukrainian IT projects, at the forum "Cisco Connect 2014"
•Information complexes of PSC "Prominvestbank" - The best project for the implementation of the complex network security system of the bank, at the forum “Cisco Expo-
•Virtual infrastructure of the computer complex of PSC "Prominvestbank" - The best complex architecture of the data center on the basis of Vblock and Nexus, at the forum “Cisco Expo-2011”
•Data Center of the Ukrainian State Enterprise of Posts “Ukrposhta” - One of the best Ukrainian projects of building corporate communication systems , at the conference "Corporate communication systems 2010"
•Corporate multiservice network of PJSC "Piraeus Bank ICB" - The best corporate communication system, at the conference "United communications - a new stage of convergence 2009"
•Video conferencing system of the Ministry of Education and Science of Ukraine - The best project of corporate videoconferencing system, at the conference "Corporate communication systems - 2008"

Head of Marketing and Sales Department

from 05.2003 to 09.2003 (4 months)
Program development systems, Київ (IT)

•Marketing analysis and product portfolio development. Planning promotions and organizing exhibitions. Building a dealer network.
•Planning and organization of the department. Staff recruitment and training in methods of active sales.

Commercial Director

from 09.2002 to 09.2003 (1 year)
ISP Merezha, Київ (Telecommunications and networking)

•Strategic development planning of the company. Marketing analysis and the formation of a grocery portfolio. Development and implementation of plans to promote the company's services.
•Creation and direct management of the sales department. Selection and training of personnel active sales system.

Deputy IT Director / Head of Technical Support and Service

from 09.2002 to 02.2003 (5 months)
VOLYA, Київ (Telecommunications and networking)

•Reorganization of technical support and maintenance. Ensuring the smooth operation of the internal IT infrastructure of the company.
•Administration of the accounting program 1C Enterprise.

Head of ISP Department

from 03.2001 to 09.2002 (1 year 6 months)
Concern Alex, Київ (Telecommunications and networking)

•Planning and organization of the business unit. Formation of the product portfolio. Staff recruitment and training.
•Modernization and maintenance of the Internet node and computer network of the company. Introduction of the software of automation of accounting of the company.

Specialist for sale and implementation of 1C

from 12.1999 to 03.2001 (1 year 3 months)
Favorit-С, Київ (IT)

•Sales, installation at customers and configuration of the accounting program 1C.

Head of software testing group

from 11.1997 to 03.2001 (3 years 4 months)
ANTONOV Company, Київ (Машинобудування)

•Testing and documentation of CAD / CAM / CAE software complexes. Training of company employees.
•Conducting presentations of the applied technologies for the leaders of of the CIS countries and Europe.

Education

INTUIT National open University

Specialized IT courses, Novosibirsk
Higher, from 2003 to 2021 (18 years)

•The basics of Information Security
•Management of Information Security
•Infornation Systems Project Management
•IT infrastructure audit
•IT Governance with COBIT 4.1
•ITIL. IT Service Management under standards V.3.1
•Organization of IT Outsorcing
•Technologies of Cloud Computing
•Methodology and practice of IT Consulting
•Critical Success Factors in IT Consulting
•The Flexible Process Methodology Agile
•Arhitectural Design Software
•Analyses Patterns of Design Programs
•Visual Modeling: Theory and Practice
•The software Testing basic
•HTML5. Fundamentals of Client Side Development
•The Basics of Programming with JavaScript
•Database: Model, Design, Implementation
•SQL basics
•PHP programming
•Development Solutions for 1C Enterprise
•Cryptocurrency Technologies
•Data Mining
•Analyzing DATA in Google Analytics
•DevOps Methodology in Software Development

Kharkiv Financial and Economic Institute

Specialized courses, Харьков
Higher, from 2003 to 2004 (1 year 7 months)

• Marketing
• Accounting and tax accounting
• Management

Kiev Aviation Technicy

Business Economics, Киев
Higher, from 1997 to 2000 (2 years 5 months)

National Technical University of Ukraine 'Kyiv Polytechnic Institute'

Mechanical-machine building, Dynamics and strength of machines, Киев
Higher, from 1992 to 1998 (5 years 5 months)

Additional education and certificates

Frontend developer. Website layout (HTML5, CSS3, BEM, Bootstrap4, SASS/SCSS/LESS, SEO)

2019

Server programming in Java. Frameworks

2017

Java programming (Part 1. Programming Basics, Part 2. Professional Programming)

2016

Situational Leadership

2013

Project Management and preparation for the Management Professional examination

2012

Jira: task management on electronic boards / Jira Service Management: customer support

2020

Knowledge and skills

Language proficiencies

• Russian — fluent
• Ukrainian — fluent
• English — average

Additional information

I have experience in creating (planning, organizing, coaching) and restructuring IT departments (project, service, commercial), as well as preparing and conducting presentations of various levels (starting from top management to technical specialists). I quickly learn new directions and acquire new knowledge. Driving license category "B"