Chinonso
Sales, Accounts and customer success/support manager
- Employment:
- Full-time, part-time.
- Age:
- 33 years
- City of residence:
- Kyiv
- Ready to work:
- Kyiv, Remote
Contact information
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Work experience
Dispatcher
from 06.2020 to 03.2021
(9 months)
ApplianceRepairExpert, Kyiv (Technology)
Service appointment booking
- lnbound and outbound calling
- Customer and minor technical support
- Serving as a bridge between customers and technicians.
- Updating customer feedbacks
- Processing credit card payments
Accounts Manager/Business development
from 04.2018 to 05.2020
(2 years 1 month)
Happytube, Київ (Mobile content (Gaming) licensing and Publishing)
Negotiating Mobile content publishing agreements
Signing publishing agreement with customers
Cold and warm calling
Email marketing, lead generation, appointment scheduling and prospecting for new customers
Updating and validating of Customer subscriptions
Updating and controlling receivables.
Evaluation, Reporting and business intelligence
Sales manager
from 03.2017 to 12.2017
(9 months)
Online pharmaceuticals and BiMedis, Київ (Medical equipment sales)
Negotiating with prospective clients
Called and warm calling
Sale of company’s online platform (pro Account)
Lead enrichment CRMs (Bitrix,Vtiger etc)
Online advert placement (back office)
English Language Teacher
from 03.2017 to 04.2018
(1 year 1 month)
Besmart, Washington English school, Київ (Education and science)
Teaching and assessment of student performance
Conducting English speaking clubs
Coordinating English language proficiency courses (IELTS)
Teaching elementary and intermediate level student
Business English Teacher
from 04.2015 to 09.2016
(1 year 5 months)
Fabstar English, Дніпро (Education and science)
Organizing English language lessons
Tutoring and preparing students for international exams such as IELTS, etc.
Teaching elementary and intermediate level student
Education
Ukrainian American Concordia University Kyiv
Management, Kyiv
Higher, from 2016 to 2019 (2 years 9 months)
Masters International Management
Masters Business Administration (MBA)
University of Wales
Management, Дніпро
Higher, from 2013 to 2016 (2 years 11 months)
Associate Bachelor International management
Alfred Nobel University of economics and Law Dnipropetrovsk
International economics, Дніпро
Higher, from 2012 to 2016 (3 years 10 months)
Bachelors in international economics
Knowledge and skills
Language proficiencies
- English — fluent
- Russian — beginner
Additional information
KINGSLEY CHINONSO NJOKU
Location: Kyiv, Ukraine
Nationality: Nigerian
Date of birth: 16- April - 1991
Phone number: [
E-mail:[
PREFERRED POSITIONS:
Accounts Manager, Customer Success Manager, Business Development Manager and Sale Manager
OBJECTIVE
I’m determined to get a position in Sales, or administration as an Accounts Manager, Customer Success Manager, and Business development in order to implement practical knowledge and expertise in your company.
EMPLOYMENT HISTORY
ACCOUNT MANAGER \BUSINESS DEVELOPMENT
- April 2018 – June 2020 (2year 2 months)
- Happytube & SDR lead – Mobile gaming company
- Negotiating Mobile content publishing agreements
- Signing publishing agreement.
- Email marketing, lead generation, appointment scheduling and prospecting for new customers.
- Updating and validating of Customer subscriptions
- Updating and controlling receivables.
- Evaluation, Reporting and business intelligence
SALES MANAGER & CUSTOMER SUPPORT MANAGER
March 2017 – Dec 2017
- BiMedis (Medical equipment platform)
- Negotiating with prospective clients
- Sale of company’s online platform (pro Account)
- Lead enrichment CRMs (Bitrix,Vtiger etc)
- Online advert placement (back office)
March 2017 – July 2017
- Online Pharmaceuticals (Hot Pharmacy, 247Medz)
- In-bound and outbound calling and emailing
- Processing client orders
- Updating CRM database (Nisop, Vtiger etc)
- Customer retention and enrichment
ENGLISH LANGUAGE TEACHER
Dec 2016- March 2018
- English prime, Courses by kelvin (Washington English School) &
BeSmart English School (Kyiv)
- Teaching and assessment of student performance
- Conducting English speaking clubs
- Coordinating English language proficiency courses (IELTS)
ENGLISH LANGUAGE TEACHER
April 2015– August 2016 (16 months)
- Fab-star English Dnipropetrovsk, Ukraine
- Organizing English language lessons
- Tutoring and preparing students for international exams such as IELTS, etc.
- Teaching elementary and intermediate level student
EDUCATION
Ukrainian-American Concordia University Kiev, Ukraine
Sep 2016 – June 2019
Master’s in business administration (MBA)
National Pedagogical Dragomanov University, Kyiv
Sep 2016 – June 2019
Masters in International management (Associate degree)
University of Wales, Cardiff
2013- 2016 (August)
Bachelors of Arts in International management
Alfred Nobel University of economics and law Dnepropetrovsk, Ukraine
2012- 2016 (June)
Bachelors of Science in International economics
LANGUAGES
English – Native
Russian – Elementary level.
CONCLUSION
I’m devoted to achieving goals and ensuring the organizational success of any system I’m domiciled in. I have of a degree in International economics and Masters in Business administration and management. I’m saddled with over five years of working experiences in several companies which has developed my social and managerial skills in accordance with acceptable corporate practices.
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