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Additional information

Alexandr Kirienko
35, Kikvidze str.,
Kyiv, Ukraine. [open contact info](look above in the "contact info" section)

[open contact info](look above in the "contact info" section)

Strong believer that most successful business models are based on product as well as on welcoming and exceptional service,
which is true key to prosperity. Has always been an ambassador of
my brand.

PERSONAL INFORMATION

Born: October 12th, 1991, Ukraine
Citizenship: Ukrainian
Marital status: unmarried

WORK HISTORY

01.2017-PRESENT TIME EMBASSY OF UNITED ARAB EMIRATES TO UKRAINE, Kyiv, Ukraine.
Butler to Mr.Ambassador
-Insure the highest quality food and beverage presentation and service.
-Anticipate needs of family (guest), respond promptly, however busy and whatever time of day.
-Maintain positive guest relations at all times.
-Resolve guest complain, ensuring guest satisfaction.
-Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
-Meet with the Chef to review daily specials items.
-Select and interview candidates for available positions.
-Inspect grooming and attire of staff; rectify any deficiencies.
-Staff scheduling and training.

07.2016-01.2017 FAIRMONT GRAND HOTEL KYIV, Kyiv, Ukraine.
Concierge
-Guest arrivals check, possible VIPs lookup.
-Coordination with transportation company, regarding all requests for the day, vehicles condition check.
-Top city events and venues lookup.
-Restaurants quality check.
-Business and leisure scheduling for Guests.
-Trip planning, hotel and flight reservations.

10.2014-05.2015 FAIRMONT GRAND HOTEL KYIV, Kyiv, Ukraine.
Bell Capitan
-Bell staff scheduling and training.
-Service quality control check.
-Top VIPs and group arrivals scheduling, luggage delivery coordination.
-Guest and staff area cleanliness control.
-Materials and equipment control.

04.2012-04.2013 FAIRMONT GRAND HOTEL KYIV, Kyiv, Ukraine.
Bellman/Doorman
-Welcoming all arriving and departing Guests at the front door.
-Luggage assistance, room delivery.
-Escorting Guests to their rooms, providing all necessary information about hotel and possible services.
-Calling taxis for all departing Guests.

*Please kindly note that recommendation letters and managers contact information may be presented upon request.

EDUCATION

09.2010-06.2014STATE TECHNOLOGICAL UNIVERSITY, Zhitomyr, Ukraine.
Computer Automation Technology, masters degree

09.2006-06.2010COLLEGE OF TECHNOLOGY, Zhitomyr, Ukraine.
Automation of computer technology

MORE INFORMATION

Fluency in Russian and Ukrainian languages​​, English-fluent.
Passion for art and sports: painting, dancing, arm wrestling.