Мария
Customer Service Manager, менеджер службы по работе с клиентами
- Employment:
- Full-time, part-time.
- Age:
- 32 years
- City of residence:
- Chernihiv
- Ready to work:
- Chernihiv, Remote
Contact information
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Additional information
CURRICULUM VITAE
1. First name: Mariia
2. Last name: Dmitrenko
3. Date and place of birth: February 21, 1992, Chernihiv
4. Nationality: Ukrainian
5. Gender: Female
6. Address: Flat 12, 22 Samostrov Street
CHERNIHIV 14000 UKRAINE
7. Telephone: [
8. E-mail address: [
9. Objective: to obtain a position as an interpreter.
10. Languages:
Ukrainian - Native/Bilingual
Russian - Native/Bilingual
English - Fluent
11. Key strengths:
communication;
teamwork;
ability to work under pressure;
flexibility and adaptability;
quick learner;
responsible.
12. Education
2009 - 2014
Chernihiv T. Shevchenko National Teachers` Training University, Chernihiv, Ukraine.
Major: Teacher of the Ukrainian language and Literature.
Second specialty: Teacher of English and Foreign Literature.
Degree: Bachelor of Arts.
1999 - 2009
School № 21, Chernihiv, Ukraine
10. Experience
April, 2014, October, 2014
an interpreter for members of the OSCE during the elections, Chernihiv, Ukraine.
-
2011 - 2014
Private English Tutor
Teach English to pupils. This includes basic grammar, spelling, speech and reading techniques of English;
Develop individual specific learning course for children;
Compose own interesting tasks to motivate the pupils.
May – October, 2013
Delta Bank, Chernihiv, Ukraine
Position:
Credit inspector
Assisted customers about credit agreements and registration of contracts;
Communicated with people and solved conflict situations.
October 2012
The parliamentary elections
Position:
Elections Observer
observed the elections, especially preparation for the voting and counting the blanks;
11. Technical skills
Skilled with:
Microsoft Windows
Microsoft Office (Word, PowerPoint, Excel)
Advanced Internet skills
Typing
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