Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/4655787

Work experience

Operating manager

from 05.2018 to now (6 years)
Millhouse Logistics, Одесса (Autotransportations throughout North America)

Official duties:
Carrying out official correspondence and phone coordination with customers/carriers.
Exchanging information and notifying appropriate parties of any issues.
Coordination of transport process from door to door.
Analyzing customer requests in the variety of ways that they come in.

Achievements:
improved communication skills of communication with foreign companies

Agency department operating manager, boarding agent at port of Odessa

from 10.2011 to 05.2018 (6 years 7 months)
Trais Shipping, Одесса (судовое агентирование)

Official duties:
- carried out official correspondence and phone coordination about the progress of loading and unloading operations,
customs, fees and regulations in ports with ship-owners, charterers and other interested parties;
- rendered port agency service for sea-going vessels in foreign and short sea navigation in Odessa port;
- handled all ship-owners / charterers applications / requests;
- negotiated with ship-owners, charterers and partners on all emerging issues;
- round the clock on urgent basis was solving all arising questions / disputed moments to mutual benefit (absence of idle
time in the loading operations, minimization of expenses in the port, reduction of time wasted for formalities);
- was solving all issues with authorities and third-party organizations involved in marine agency activities;
- prepared a preliminary and final disbursement accounts;
- carried out the administrative management of the agency and perform duties of the director during his absence.

Achievements:
- studied agency activities in Ukrainian ports
- improved communication skills of communication with foreign companies
- learned ethics and specifics of relations with state authorities and port services

Education

ОНМУ

ФТТС, Организация перевозок и управление на транспорте, Одесса
Higher, from 2006 to 2011 (4 years 9 months)

Knowledge and skills

Language proficiencies

English — above average