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Work experience

Customer Support Representative

from 05.2016 to 08.2016 (3 months)
Road Runner Logistics, Киев (Transportation and logistics)

Maintained up-to-date knowledge of product and service changes.
Developed highly empathetic client relationships and earned a reputation for exceeding service standard
goals.
Effective liaison between customers and internal departments.
Solved unresolved customer issues.

Education

Rennes 2

Information Communication, Rennes
Unfinished higher, from 2018 to 2021 (2 years 8 months)

Институт Филологии КНУ

Французский язык, литература и перевод, Киев
Unfinished higher, from 2014 to 2017 (2 years 10 months)

Language proficiencies

• English — advanced
• French — advanced
• Russian — fluent
• Ukrainian — fluent