Contact information

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Work experience

Manager, English teacher

from 11.2018 to now (5 years 6 months)
Polyglotgroup, Dnipro (Education and science)

•Work and teach remotely

Call center operator

from 11.2018 to 04.2020 (1 year 5 months)
Vodafone Украина, Dnipro (Telecommunications and networking)

•Consultation for postpaid, English-speaking customers on products and services of the company

I have learnt to memorize a great deal of information in a short time. I am able to start and run a few processes, working with different computer software at the same time. I can listen to the client carefully. I do my best in giving new information quickly and clearly. I am proactive: I find, offer and activate the service that client needs and that makes good impression about the company.

Manager, English teacher

from 10.2012 to now (11 years 7 months)
Polyglotgroup, Novomoskovsk (Education and science)

•Teach English to non-English speakers of varying age and skill
level
•Teach Russian to English-speaking students
• Recruit, staff, train and support employees
•Collaborate on media for marketing. Seek for methods and means
of expanding client base

During this period the income of the regional office has grown 8 times. Along with English, Polish, German, Spanish and Italian are taught in the centre. We successfully collaborate with native speakers to work on clients` and teachers` speaking skills. Good feedbacks are received from our customers.

English teacher

from 02.2012 to 10.2012 (8 months)
Polyglotgroup, Novomoskovsk (Education and science)

•Successfully completed special course for teachers in
Polyglotgroup based on communicative approach.
•Developed a scope and sequence of learning activities using
course objectives and student learning goals

Engineer

from 01.2008 to 02.2012 (4 years 1 month)
RIM 2000, Dnipro (IT)

•Project designation for widening current, improving and further development of computer networks and communications for the company.
•Consulting on choice and implementation of equipment and software for telecommunication systems

Education

National Mining University

Department of Information Technologies, Dnipro
Higher, from 2003 to 2008 (4 years 9 months)

Major in Administrative management in the field of information security with limited access.
Got a qualification of engineer of information security, a university teacher

Additional education and certificates

Ukrainian-American linguistic centre of National Mining University

2009, 2 years and 6 months

Knowledge and skills

Language proficiencies

• English — advanced
• Polish — beginner

Additional information

Setting goals and being fully engaged in the process I am persistent in getting the result. I am interested in seeking and organizing alternative, motivating programs and activities for the staff. I am ready to leave my comfort zone, to study something new. It makes me happy to develop and realize my creativity. Understanding and accepting people`s vision, motivating them, feeling empathy has always been interesting for me. I believe it is possible to find an approach to anyone if you truly want and need this.

“The best way out is always through,” - Robert Frost.