• PRO

Toluhi

English tutor, customer support representative, 20 000 UAH

Considering positions:
English tutor, customer support representative, System administrator, Оператор контакт-центру, Sales manager, Author, Лікар-координатор, Dispatcher
Employment type:
full-time, part-time
Age:
27 years
City of residence:
Vinnytsia
Ready to work:
Remote

Contact information

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Work experience

English teacher

from 06.2024 to now (1 year 2 months)
IELTS tutoring and correctional services, Remote (Education and science)

-Self-authored a comprehensive PDF resource covering essential grammar and punctuation rules, designed to support students' language learning.

-Developed and implemented individualized lesson plans for each student, ensuring they received tutoring tailored to their peculiarities.

-Generated over $300 in revenue in the first month easily and currently over $3000 in 4-5 months, demonstrating the ability to build and to grow an enterprise.

-Conducted regular check-ins with students to monitor progress and adjust teaching methods as needed, ensuring consistent growth

-Mentored over 7 students in their language learning journey in the first month, providing personalized support to help them reach their academic and personal goals.

-Utilized educational and assessment tools on Telegram, Microsoft office and Google office applications effectively to engage students, in a remote teaching environment with 24/7 electricity and stable internet connectivity, ensuring consistent and seamless delivery of lessons.

Intern

from 04.2023 to 06.2023 (2 months)
Tumbi Regional Referral Hospital, Tanzania, Vinnytsia (Medicine, pharmacy)

-Taught medical students on rotations in the hospital by guiding them through medical concepts, adapting explanations to suit each student’s learning style and background.

-Engaged with patients and their families, addressing inquiries and providing clear information about health services, enhancing their overall experience

-Assisted with patient education, ensuring patients received the information needed for decision-making

Cook

from 07.2022 to 02.2023 (7 months)
McDonald’s Noordbrabantlaan, Eindhoven (Hotel and restaurant industry)

-Efficiently handled multiple tasks, including food preparation, inventory management and maintaining kitchen operations and prompt service delivery

-Collaborated effectively with team members, enhancing communication and teamwork skills essential for creating a positive and productive environment

-Engaged with customers during peak hours, addressing inquiries, resolving customer complaints and feedback to improve the overall service experience

Doctor

from 06.2022 to 08.2022 (2 months)
University Medical Center Utrecht, Netherlands, Utrecht (Medicine, pharmacy)

-Gained knowledge about the Dutch healthcare system, communicating with fellow clinical staffs

-Utilized MS PowerPoint to author and present research findings to colleagues and supervisors, honing my ability to communicate complex information in a clear and concise way using teaching aids, a key skill for teaching concepts to students

Clinical research associate

from 05.2022 to 03.2023 (10 months)
IMDCL, INC, Netherlands, Eindhoven (Medicine, pharmacy)

-Participated in meetings and trained new employees, highlighting my passion and ability to teach and guide effectively

-Developed a creative system for sorting files and data to save time and streamline workflow, spotlighting my creative mindset

-Organized information using Google office, showcasing attention to detail and tech proficiency

Education

Vinnitsa National Pirogov Memorial Medical university

Medicine, Vinnytsia
Higher, from 2016 to 2022 (6 years)

Additional education and certificates

International English Language Testing System (IELTS)

July 2023

Professional and Linguistic Assessments Board test 1 (PLAB 1)

February 2024

Summer School Utrecht – Global Maternal, Newborn and Child Health, Utrecht University, Netherlands

2022, 1 week

Knowledge and skills

  • Online teaching
  • Active listening
  • Adaptability
  • Pedagogical psychology
  • Communicability
  • Empathic
  • Conflict settlement
  • Creativity
  • Patience
  • Leadership
  • Team management
  • Mentoring
  • MS PowerPoint
  • Troubleshooting
  • Creative writing
  • Holding meetings in Zoom
  • Google Meet
  • Teaching for children and teenagers

Language proficiencies

  • English — fluent
  • Ukrainian — beginner
  • Dutch — beginner

References

  • Jesse Schlienkamp

    Jesse Schlienkamp

    Web developer, IMDCL, INC, Netherlands

    Contact details are hidden
  • Robert Van Buggenum

    Robert Van Buggenum

    Engineer, IMDCL, INC, Netherlands

    Contact details are hidden
  • Shammah Uzoma

    Shammah Uzoma

    English teacher, IELTS tutoring and correctional service

    Contact details are hidden

Additional information

привіт
I am a motivated and creative teacher, a great writer and well travelled. I bring my creative, leadership, and problem-solving skills to your team. My advanced knowledge of English, basic knowledge of Ukrainian, and history with Ukraine will be very useful to my employer. I am available to work 40 hours a week. I am very honest and will be diligent with any work I am given to do without complaining. By virtue of my excellent communication skills and proficient English language levels, I am also open to work as a customer care/support representative. дякую
PLEASE REACH OUT TO me via my UK telephone number: [open contact info](look above in the "contact info" section) directly or on Telegram (number given or link: https://t.me/Tobioluwa). You can also reach out to me via my email address: [open contact info](look above in the "contact info" section).

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