Contact information

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Work experience

Call center operator

from 06.2019 to now (4 years 11 months)
JSC Piraeus Bank ICB, Київ (Фінанси, банки, страхування)

communicate with people, reveal their needs

interact with other departments

make current analysis of clients operations in response to their requests and find the solutions

present and sell our products

Specialist in salary projects department

from 10.2018 to 06.2019 (8 months)
Alfa Bank, Київ (Фінанси, банки, страхування)

work in the back office to support salary projects for companies

make presentations of the card products inside the enterprises

Education

Kyiv National University named after. Taras Shevchenko

Faculty of Economics, management of organizations, Master's degree, Kyiv
Higher, from 2001 to 2007 (6 years)

Department of Management of Innovation and Investment Activity

Additional education and certificates

'CERTIFICATE OF TRADER WITH SECURITIES' by National Securities and Stock Market Commission

2018

'Financial analysis in banking' by Interregional academy of personnel management

2015

Language proficiencies

English — above average

Additional information

I consider myself as a quite comprehensive outright person with creative thinking. I like to study and win, but most of all win in team working.
In my free time I like to do acting in local amateur theatre, because it helps me to realise myself and understand other people more
My key principles: being positive, constructive and balanced