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Work experience

Smart on-demand logistics -Operational manager

from 09.2017 to 09.2018 (1 year)
Snappbox Company, Mashhad, Iran (SnappBox)

•Setting up the operations for Snappbox across IR.Iran Main Responsibilities:
- Analyze data to understand the current footprint of locations, recommend future network plans
- Prioritize strategic launches and lead initiative execution within Green lights
- Create action plans to meet objectives, budget, and schedule
- Create and execute local marketing strategies to encourage user adoption of Snappbox
- Set up partnerships and develop relationships with drivers
- Explore opportunities for growth to increase
-awareness and visibility of Snappbox in local communities
- Find, hire and guide a team to help run day-to-day operations of the city

Sale and purchasing And Customer Relationship Manager

from 09.2012 to 01.2016 (3 years 4 months)
Kavosh Enterprise Network Developers Company, Tehran, Iran (Iran Telecommunication and IT)

•Planned and executed strategies to steer market share growth in Iran market; served as a focus point for decision making regarding product pricing and promotional campaigns to enable efficient capitalization of market opportunities.
•Prioritized consistent improvement in product quality and value proposition; negotiated and closed lucrative deals to facilitate business development and client portfolio growth.
•Led market research and industry/competitive analysis to eliminate coverage gaps in key market segments; implemented best industry practices aligned with benchmarks to attain best returns on investment.
•Administered training and direction to sales team to encourage self-sufficiency and competition; established reputation for operational excellence and superior customer service to optimize revenue development.

Supply and Procurement planner

from 05.2008 to 01.2012 (3 years 8 months)
Pardis Sazeh Tirazheh Company, Saveh, Iran (Iron Producer and distributor)

•Planned and enforced annual budgets; managed and supervised interior flooring projects, and reported to the General Manager to confirm new customer acquisition, business opportunities and high customer relationship management standards.
•Spearheaded market research and analysis to generate sales forecasts for routers; improved marketing policies and practices to successfully close sales leads and penetrate a competitive market.

Customer Relationship Management expert and Responsible of International Trade sale and purchasing

from 03.2004 to 04.2008 (4 years 1 month)
Isargostaran Fajr Cooperation Company., Tehran, Iran (Transportation and Customer service)

Education

Ecole Polytechnique Fédérale de Lausanne (IML- EPFL), Switzerland, Executive Master

Global Supply Chain Management, Lausanne ,Switzerland
Higher, from 2016 to 2017 (1 year 7 months)

IML, originally called the International Institute for the Management of Logistics, was created in Lausanne in 1990 and in Paris in 1995 as a partnership between the École Polytechnique Fédérale de Lausanne (EPFL), the École des Ponts ParisTech, the group AFTRAL, and a large number of industrial and service companies.

Its flagship course was an Executive Master in Management of Logistical Systems which became the Executive Master in Global Supply Chain Management in 2009. Today IML is proud to announce its partnerships with HEC Lausanne and the Université Laval in Quebec, Canada.

The Executive Master is awarded by EPFL, one of Europe’s most prestigious Universities, renowned for its Technology Innovation and Research & Development. It provides all participants with the know-how and the competence necessary for the planning and implementation of Supply Chain projects at the strategic, as well as the operational levels.

This course is conceived for University graduates (Master’s degree or equivalent titles) who wish to gain specialist knowledge and skills in Logistics and Global Supply Chain Management. Short Advanced Certificate courses are also offered by IML.

IML is based at the College of Management of Technology and is trusted and highly regarded by Industry in Switzerland, France and Internationally.

Azad University South Tehran Branch. University Diploma of Completion of Master's Degree

Faculty of Industrial Engineering,, Tehran, Iran
Higher, from 2008 to 2011 (3 years 1 month)

Azad University South Tehran Branch, University Diploma of Completion of Bachelor's Degree

Faculty of Industrial Engineering, Tehran, Iran.
Higher, from 2001 to 2006 (4 years 9 months)

Knowledge and skills

Language proficiencies

• English — advanced
• French — average
• Persian (Farsi) — advanced
• Arabic — average

References

• Professor Philippe Wieser

  Professor Philippe Wieser

  Logistics, Economy and Management, College of Management of Technology, Ecole polytechnique fédérale de Lausanne, Lausanne, EPFL, Switzerland

  Contact details are hidden

• Professor Reza Tavakkoli-Moghaddam

  Professor Reza Tavakkoli-Moghaddam

  Department of Industrial Engineering, College of Engineering, University of Tehran, Tehran, Iran, University of Iran

  Contact details are hidden

Additional information

Considering my extended professional background in Sale and Purchasing, Customer Relationship management, Quality assurance, Supply & Procurement and Logistics combined with all the Supply Chain knowledge that I’m gaining thanks to the Executive Master Program, I’m looking for a challenging position, with a focus on the implementation, optimization and development of the supply chain management. I also would like to be part of a dynamic and international environment where I could make a valuable contribution with my excellent organization, leadership and strong analytical skills.