Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/5077830/

Work experience

Customer support representative

from 01.2026 to 08.2026 (8 months)
Lilit Capital, Одеса (Роздрібна торгівля)

Respond to customer inquiries via email, chat, and other communication channels.
Provide accurate and timely information about products and services.
Assist customers with technical issues, account-related questions, and general requests.
Troubleshoot problems and provide effective solutions.
Handle customer complaints and resolve issues in a professional and friendly manner.
Follow up with customers to ensure their issues have been fully resolved.
Escalate complex or unresolved issues to the appropriate department.
Maintain accurate records of customer interactions and support requests.

English teacher

from 11.2024 to 11.2025 (1 year)
Assumption College Sriracha, Дистанційно (Освіта, наука)

Worked in Sriracha, Thailand

Duties:
- Conducted interactive English lessons for children aged 4–7.
- Used songs, games, and visual materials to support language acquisition.
- Created lesson plans aligned with the curriculum and students’ language level.
- Assessed students' progress and provided individual learning support.
- Built a safe and engaging classroom environment to foster communication skills.
- Collaborated with parents and fellow teachers to ensure consistent academic development.

Restaurant manager

from 10.2023 to 08.2024 (11 months)
Medley’s Italian&Grill Restaurant, Дистанційно (Готельно-ресторанний бізнес)

Worked in North Vancouver, Canada

Duties:
- Oversee all front-of-house operations, ensuring smooth daily workflows and exceptional guest experiences;
- Lead, train, and supervise the service team (waitstaff, hosts, administrators, and cleaning staff);
- Maintain high standards of service quality, cleanliness, and compliance with health & safety regulations;
- Handle operational and guest-related issues efficiently and professionally;
- Create a welcoming, well-organized environment that reflects the restaurant’s unique character and heritage.

Teaching Assistant

from 09.2022 to 08.2024 (2 years)
Wonderville Child Centre Inc, Дистанційно (Освіта, наука)

Worked in Vancouver, Canada

Duties:
- Assessed student performance and identified areas for improvement.
- Maintained a safe and inclusive environment for students.
- Regularly communicated with parents regarding student progress and program updates.
- Supervised and guided children both indoors and outdoors.

Фахівець з реєстрації лікарських засобів, перекладач

from 01.2018 to 04.2022 (4 years 4 months)
ИнтерХiм, Одесa (Медицина, охорона здоров'я, аптеки)

- Ведення документації.
- Переклад документів на англійську мову.

Тренер тренажерного залу

from 03.2017 to 12.2017 (10 months)
Fitness Stadium, Одеса (Краса, фітнес, спорт)

- Проведення персональних тренувань.
- Проведення вступних інструктажів.
- Складання тренувальних планів, враховуючи індивідуальні особливості кожного клієнта.

Education

ОНУ iм. I. I. Мечнікова

Романо-германська філологія (англійська мова та література), Одеса
Higher, from 2016 to 2021 (5 years)

Knowledge and skills

• Комунікабельність
• Здатність до навчання
• Відповідальність
• Лідерство
• Старанність
• Управління командою

Language proficiencies

• English — advanced
• Spanish — average

Additional information

Чудова комунікабельність, здатність вирішувати проблеми та організаторські здібності в поєднанні з позитивним настроєм і терпінням.