Resume from April 21, 2024 PRO

Janet

Customer service manager, 50 000 UAH

Employment:
Full-time.
Age:
27 years
City of residence:
Other countries
Ready to work:
Other countries, Remote

Contact information

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Work experience

Data and Business Analytics Intern

from 01.2024 to 03.2024 (2 months)
Albany Beck, Інші країни (Consulting, accounting and auditing)

• Spearheading strategic projects by implementing SDLC tools and techniques.
• Executing advanced SQL approaches for streamlined data manipulation and querying.
• Utilizing Excel and BI Tools to conduct comprehensive data analysis and create insightful visualizations.
• Applying Python and its packages such as Numpy and Pandas to assess data and extract valuable insights.

Trainee

from 11.2023 to 03.2024 (4 months)
HyperionDev, Інші країни (IT)

• Applying analytical and problem-solving skills to real-world challenges.
• Utilizing Python coding for data manipulation and analysis.
• Implementing machine learning models for data-driven decision-making
• Leveraging NLP techniques to work with unstructured text data and extract valuable insights.

Production Expeditor

from 11.2021 to 10.2023 (1 year 11 months)
DITO Alliance/HEWN SF, Other countries (Individuals)

• Coordinated the entire production cycle upon receiving client orders, collaborating closely with the sales team to maintain efficient workflow.
• Regularly communicated with vendors and manufacturers to ascertain production lead times, identify potential delays, and verify estimated completion dates.
• Provided clients with timely updates on order status, addressing any issues or concerns, and confirming essential details and specifications.
• Collaborated with sales personnel to swiftly resolve any challenges or complications that arose during the order fulfillment process, ensuring minimal disruption to client timelines.
• Updated QuickBooks with comprehensive notes on order-related activities, ensuring accurate and up-to-date financial records.
• Orchestrated the logistics of transporting orders from manufacturing facilities, whether located in the United States or Europe, to the receiving warehouse. This included obtaining shipping quotes, confirming shipping and delivery dates, and informing clients accordingly.
• Generated and sent balance due invoices to clients, proactively following up on delayed payments to expedite the order fulfillment process.
• Assumed responsibility for addressing and resolving any issues related to product quality, such as damages, by engaging with vendors to arrange necessary repairs or replacements.

Virtual Assistant

from 12.2020 to 11.2021 (11 months)
Real Virtual Team, Other countries (Retail)

1. Reviewed and checked customer’s details to maintain accuracy.
2. Processed and loaded information onto the designated database
3. Routinely updated and corrected data to ensure validity.
4. Recorded all tasks and activities with confidentiality

Summer Intern

from 07.2016 to 06.2019 (2 years 11 months)
Kwara State Primary Healthcare Development Agency, Kwara (Medicine, pharmacy)

1. Supported patients by providing a comfortable and therapeutic environment
2. Performed preliminary and routine assessments on adults, children, and infants
3. Supervised immunization programs and outreaches
4. Participated in programs to teach and promote preventative care and healthy lifestyle choices
5. Collaborated with hospital staff to provide quality care to patients

Education

Danylo Halytsky Lviv National Medical University

General Medicine, Львов
Higher, from 2014 to 2020 (5 years 9 months)

On June 24 2020, I received the professional qualification - Doctor of Medicine

Additional education and certificates

Google Project Management Professional Certificate

3 Months

Data Analytics Essential

4 months

Knowledge and skills

Python Machine learning SQL Tableau MS Power BI MS Excel Microsoft 365

Language proficiencies

English — fluent

Additional information

Healthcare Practitioner with a medical degree and versatile experience in healthcare settings, now skilled in project management. Accomplished Production Expeditor with expertise in logistics, vendor management, and client service. Proficient problem-solver, dedicated to top-quality work, and adept at issue resolution and client satisfaction.

Whatsapp, Viber, Telegram [open contact info](look above in the "contact info" section)

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