Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/5338126

Work experience

Support manager/Assistant to the head of the department

from 03.2019 to 05.2023 (4 years 2 months)
Digital One, Київ (Телекомунікації, зв'язок)

- online customer support via skype;
- solving current customer problems;
- working in CRM system;
- making reports in Excel;
- running additional manager assignments;
Reason of leaving: the company was closed

HR manager

from 11.2018 to 03.2019 (4 months)
GBM Solutions, Київ (Телекомунікації, зв'язок)

- Scheduling and conducting interviews
- Helping the new employees during their adaptation
- Creating profound vacancy descriptions and distributing them via various Internet resources
- Event organization
- Providing employee surveys to improve working conditions
- Leading employee's cases (vacations, sick leaves, writing orders of employment and dismissing)
- Executing personal errands of boss
Reason of leaving: the company was closed

Supervisor

from 12.2016 to 11.2018 (1 year 11 months)
FULL CONTACT, Київ (Маркетинг, реклама, PR)

- search and training stuff;
- conducting training sessions;
- managing the team (10 people)
- formation and consolidating an address program for the region, filing applications for work in Key Account.
- control of the implementation of KPI our team;
- creating templates and reporting in the CRM-system;
- formation of the payroll;
- formation of photo reports;
assistance in the organization of VIP-visits.

Sales Manager

from 03.2014 to 01.2015 (10 months)
ESCO Telecom, Київ (Телекомунікації, зв'язок)

- "cold calls" on the customer base,
- consultation and sales company's products in the telephone mode,
- active communication with customers in the phone mode.

Advertising Manager, Assistant Administrator

from 02.2013 to 02.2014 (1 year)
Promo Service, Київ (Маркетинг, реклама, PR)

- Staff recruitment (promoters)
- Training staff
- Control and training promoters during work process
- Record keeping
- Training delivery
- Formation of the route of visits outlets
- Execution of additional instructions from the manager
- Providing office management on a daily basis
- Photo Report
- Formation the work schedule of the promo-staff.

Education

Kiev International Universitet

Master of Journalism, Київ
Higher, from 2009 to 2015 (5 years 8 months)

Additional education and certificates

Green Forest (upper-intermediate)

2018, 5 month

Курс "Кадровое делопроизводство. Кадровик – практик с 1С". Учебный центр "Успех"

2019, 1,5 мес (дата окончания 22.03)

Knowledge and skills

Language proficiencies

English — advanced

Additional information

Key information:
Experience in organizing events, team-buildings, training courses
Ability to work in multitasking
Attentiveness to details
Good communication skills
Self-motivated person with ability to do tasks perfect and on time
Driving license category “B”