Світлана
Customer support representative (Data entry)
- Employment:
- Full-time.
- Age:
- 36 years
- City of residence:
- Kyiv
- Ready to work:
- Fastiv, Remote
Contact information
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Work experience
English Tutoring
from 01.2024 to now
(4 months)
Self-employed, Дистанційно (Освіта, наука)
•Currently working part-time with tutoring a few students
•Develop and personalize lessons using several online platforms
•Teaching students from beginner level to more advanced
•Proficiently cover essential language elements including grammar, vocabulary, writing, reading, and speaking in tailored lesson plans.
Продавець м'яса
from 01.2020 to 10.2023
(3 years 9 months)
Наша Курочка, Фастів (Роздрібна торгівля)
• Розробка стратегічного плану як почати бізнес та зберегти його
конкурентоспроможність у своїй галузі.
• Догляд за свіжістю продуктів, чистотою робочого місця та
обслуговування клієнтів.
• Праця з постачальниками продуктів.
• Заробили гарну репутацію завдяки задоволеності клієнтів.
Customer support manager
from 11.2017 to 01.2019
(1 year 2 months)
Vacation Rentals, Дистанційно (Консалтинг, бухгалтерія, аудит)
• Handled reservations
• Worked through several OTA systems including Airbnb, Homeaway,
Booking.com to answer inquiries, create and update bookings
• Uploaded prices on the OTA's
• Calculated the room revenue from reservations
• Participated in several projects to collect and upload information for the
software
• Added pin codes for door locks using VERA software
Виробництво систем вентиляції
from 02.2017 to 09.2017
(7 months)
Вентиляційні системи, ПрАТ (Вентс), Боярка (Машинобудування)
• Збірка рекуператорів
• Монтаж систем вентиляції
Operator of call center
from 08.2015 to 01.2016
(5 months)
Вінтрейд Групп, ТОВ, Біла Церква (Телекомунікації, зв'язок)
• Outsourcing company
• Making outbound calls to potential clients
• Offering different rates for energy and gas companies
• Went through TPV’s (verification) with client
• Typed in all necessary client’s information in database
Education
ЗАГАЛЬНООСВІТНЯ ШКОЛА ІІ-ІІІ СТУПЕНІВ
Фастів
Secondary, from 2007 to 2007 (меньше 1 года)
Thompson High School
USA
Secondary, from 2001 to 2005 (4 years)
Additional education and certificates
The operator of the computer, Regional Center for the Support of Enterprise
2006, 1 month
Knowledge and skills
Language proficiencies
- English — advanced
- Ukrainian — fluent
- Russian — fluent
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